[Answered] New Billing system?

**Tom K** · February 14th, 2008, 1:13 AM

I just recieved a bunch of emails from Surpass telling me the billing system has been migrated over to another company. They are asking me to put in my credit card number. Is this legit?

Here is one of the emails text:

"We are currently conducting a billing audit.
Your account has been manually migrated to our new billing system.

Below is your login information for our billing system. This system allows you to keep track of the billing statements and payments for your hosting accounts, update your contact or credit card information, and manage your domains."

It was sent by
Manuel H.
Accounting
SurpassHosting.com

**removed** · February 14th, 2008, 1:19 AM

Yep, sure is.

Manuel and the rest of our Accounting team is hard at work moving our clients from the old WHMAP installation to our ModernBill system.

**Tom K** · February 14th, 2008, 1:56 AM

Thanks a million for the info. I appreciate your quick response.

**removed** · February 14th, 2008, 2:37 AM

No problem. I don't blame you for asking -- getting emails like that always worries me.

February 14th, 2008, 1:13 AM	#1 (permalink)
Tom K Surpass Fan Seasoned Poster Joined in Apr 2006 45 posts Gave thanks: 3 Thanked 1 Time in 1 Post	[Answered] New Billing system? I just recieved a bunch of emails from Surpass telling me the billing system has been migrated over to another company. They are asking me to put in my credit card number. Is this legit? Here is one of the emails text: "We are currently conducting a billing audit. Your account has been manually migrated to our new billing system. Below is your login information for our billing system. This system allows you to keep track of the billing statements and payments for your hosting accounts, update your contact or credit card information, and manage your domains." It was sent by Manuel H. Accounting SurpassHosting.com

February 14th, 2008, 1:19 AM	#2 (permalink)
removed Surpass Abuse Admin Super #1 Joined in Mar 2005 Lives in Houston, TX Hosted on NONE 7,794 posts Gave thanks: 10 Thanked 277 times	Yep, sure is. Manuel and the rest of our Accounting team is hard at work moving our clients from the old WHMAP installation to our ModernBill system. __________________ Unofficial IRC Channel: #surpass EFNet Unofficial = No official support. Support requests can be submitted to our helpdesk.

February 14th, 2008, 2:37 AM	#4 (permalink)
removed Surpass Abuse Admin Super #1 Joined in Mar 2005 Lives in Houston, TX Hosted on NONE 7,794 posts Gave thanks: 10 Thanked 277 times	No problem. I don't blame you for asking -- getting emails like that always worries me. __________________ Unofficial IRC Channel: #surpass EFNet Unofficial = No official support. Support requests can be submitted to our helpdesk.

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February 14th, 2008, 1:56 AM	#3 (permalink)
Tom K Surpass Fan Seasoned Poster Joined in Apr 2006 45 posts Gave thanks: 3 Thanked 1 Time in 1 Post	Thanks a million for the info. I appreciate your quick response.

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