Transfering a backup to a new plan

Corey S · March 6th, 2008, 6:59 PM

Well Surpass has a backup from a previous site I had and ive since purchased a new plan.

1. I signed up with the new plan under a different domain as the one I was using before will expire soon and I have no intention of renewing it

Basically what I had done was put an add-on domain within the previous account. I have now used that "add-on" domain as the home domain for my new plan. So for example, the site was run out of /home/site instead of /home/

Now if I were to put the backup in place, everything would be like it used to.. but the directory /home/site I would want to be in the home directory. I am currently using Zencart in that directory, so if I just moved everything in my /site directory to my /home wouldn't there be conflicts in the coding? Same applies to the databases used in zencart, how would I properly move those over without causing conflicts.

Edit - my current ticket #SZJ-918986

Ive tried my best to explain my situation here and I hope somebody actually understands what im trying to do here :P

Thanks guys and gals!

**Thomas** · March 6th, 2008, 7:10 PM

I just spoke to Dan after reading this with him, I will respond to your ticket within a few minutes :-)

Corey S · March 6th, 2008, 8:00 PM

Thanks Thomas, just waiting on you guys to install the backup.

**Thomas** · March 6th, 2008, 9:01 PM

Backup restored, and all new information has been forwarded to you :-) I'll be monitoring the ticket, so feel free to respond there if you need any more help!

Corey S · March 6th, 2008, 9:03 PM

Great job, I can't thank you enough. I replied to the ticket with one last thing. Other then that I just have to wait for the DNS to update and everything should be good to go.

THANKS!

**Thomas** · March 6th, 2008, 9:15 PM

Quote:

Originally Posted by Corey S

Great job, I can't thank you enough.

You're very welcome!!!

Quote:

Originally Posted by Corey S

I replied to the ticket with one last thing...

One last thing...fixed! :-)

Let us know if theres anything else we can do for you. Good night!

**Dan** · March 6th, 2008, 10:12 PM

Thomas, you're my hero!

March 6th, 2008, 6:59 PM	#1 (permalink)
Corey S Registered User Fresh Surpasser Joined in Mar 2008 23 posts Gave thanks: 4 Thanked 1 Time in 1 Post	Transfering a backup to a new plan Well Surpass has a backup from a previous site I had and ive since purchased a new plan. 1. I signed up with the new plan under a different domain as the one I was using before will expire soon and I have no intention of renewing it Basically what I had done was put an add-on domain within the previous account. I have now used that "add-on" domain as the home domain for my new plan. So for example, the site was run out of /home/site instead of /home/ Now if I were to put the backup in place, everything would be like it used to.. but the directory /home/site I would want to be in the home directory. I am currently using Zencart in that directory, so if I just moved everything in my /site directory to my /home wouldn't there be conflicts in the coding? Same applies to the databases used in zencart, how would I properly move those over without causing conflicts. Edit - my current ticket #SZJ-918986 Ive tried my best to explain my situation here and I hope somebody actually understands what im trying to do here :P Thanks guys and gals! Last edited by Corey S; March 6th, 2008 at 7:04 PM.

March 6th, 2008, 7:10 PM	#2 (permalink)
Thomas Surpass Staff Comfy Contributor Joined in Nov 2007 139 posts Gave thanks: 9 Thanked 13 times	I just spoke to Dan after reading this with him, I will respond to your ticket within a few minutes :-) __________________ Thomas https://desk.surpasshosting.com/

March 6th, 2008, 9:01 PM	#4 (permalink)
Thomas Surpass Staff Comfy Contributor Joined in Nov 2007 139 posts Gave thanks: 9 Thanked 13 times	Backup restored, and all new information has been forwarded to you :-) I'll be monitoring the ticket, so feel free to respond there if you need any more help! __________________ Thomas https://desk.surpasshosting.com/

March 6th, 2008, 10:12 PM	#7 (permalink)
Dan Staff of Surpass Super #1 Joined in Apr 2007 2,463 posts Gave thanks: 119 Thanked 163 times	Thomas, you're my hero! __________________ D4nz Net - Surpass Help Desk - NES Forever Use the thanks button. It works! AIM: dansorl

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March 6th, 2008, 8:00 PM	#3 (permalink)
Corey S Registered User Fresh Surpasser Joined in Mar 2008 23 posts Gave thanks: 4 Thanked 1 Time in 1 Post	Thanks Thomas, just waiting on you guys to install the backup.

March 6th, 2008, 9:03 PM	#5 (permalink)
Corey S Registered User Fresh Surpasser Joined in Mar 2008 23 posts Gave thanks: 4 Thanked 1 Time in 1 Post	Great job, I can't thank you enough. I replied to the ticket with one last thing. Other then that I just have to wait for the DNS to update and everything should be good to go. THANKS!

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