[Big Changes] PHPsuexec to be implemented on new servers - Page 2

technomaha.com · February 22nd, 2006, 1:53 PM

I have added the user to my pnphpnuke database which does allow a connection to the site. However, I am recieving an error of Session initialisation failed when I attempt to select into any link. Would this likely be a result of any of these changes or more likely as a result of the server upgrading to a new version of mysql which I was informed of today?

hawaiibeemer · February 25th, 2006, 3:19 PM

Hello,

I own a dedi server. How do I found out that phpsuexec has been implemented?

Several of my clients are getting 500 error, and I solved the issue by tweaking their htaccess and add php.ini.

Thanks,

Ed

**Kayla** · February 26th, 2006, 10:44 PM

Hi,

We only install phpsuexec on our shared and reseller servers. If you would like it on your dedicated server, we can do it for you. If you open a helpdesk ticket regarding it, it can be done within the next 24 hours.

Slor · March 3rd, 2006, 12:35 PM

Is there a smooth way to prepare people for this change on other servers prior to the day when the scripts just no longer work? From what I've seen in my tests, mod_php4 has no knowledge of php.ini, so we can't make the change ahead of time, which makes it a "check your site each day to see if everything now blows up". If it does, your server has been reconfigured and you need to go edit your .htaccess file(s). I didn't know about pass51's timing until multiple sites on it began failing early this morning. Any thoughts on how to better prevent downtime for our customers and prepare them better for the switch?

susyq · March 3rd, 2006, 4:21 PM

hi kayla,

how about vps? will you also install phpsuexec on vps too?

**Kayla** · March 3rd, 2006, 5:25 PM

Quote:

Originally Posted by Slor

Is there a smooth way to prepare people for this change on other servers prior to the day when the scripts just no longer work? From what I've seen in my tests, mod_php4 has no knowledge of php.ini, so we can't make the change ahead of time, which makes it a "check your site each day to see if everything now blows up". If it does, your server has been reconfigured and you need to go edit your .htaccess file(s). I didn't know about pass51's timing until multiple sites on it began failing early this morning. Any thoughts on how to better prevent downtime for our customers and prepare them better for the switch?

That server had phpsuexec in the beginning but it seemed that someone recompiled it unfortunately without enabling it again since this is a new policy we have. The server now has a message upon login to remember to enable phpsuexec and we are still hammering this new policy into our techs. So I apologize about what happened there.

For other servers that have never had phpsuexec enabled before, we post an advanced warning in the server announcements board. This has been done for Sea, Gotti, Yesenia if you'd like to check. Our newer servers unfortunately have had phpsuxec on and off a couple of times while our staff is getting used to this change, I think now it's going well and there won't be anymore problems.

**Kayla** · March 3rd, 2006, 5:25 PM

Quote:

Originally Posted by susyq

hi kayla,
how about vps? will you also install phpsuexec on vps too?

If you would like it on your VPS, we can do it for you. If you open a helpdesk ticket regarding it, it can be done within the next 24 hours.

I will add an option on the order page to make sure this can be requested from the beginning.

March 5th, 2006, 12:56 AM

All I can say is THANK YOU! This will help my security a ton on my site! Great Job!

kaotik · March 8th, 2006, 10:46 AM

Only now did I discover this post, great read and as usuall great job to all you surpass people for being at the forefront of customer care and service.

February 22nd, 2006, 1:53 PM	#10 (permalink)
technomaha.com Registered User Fresh Surpasser Joined in May 2003 22 posts Gave thanks: 0 Thanked 0 times	Re: PHPsuexec to be implemented on new servers I have added the user to my pnphpnuke database which does allow a connection to the site. However, I am recieving an error of Session initialisation failed when I attempt to select into any link. Would this likely be a result of any of these changes or more likely as a result of the server upgrading to a new version of mysql which I was informed of today?

February 25th, 2006, 3:19 PM	#11 (permalink)
hawaiibeemer Registered User Seasoned Poster Joined in Sep 2004 83 posts Gave thanks: 0 Thanked 0 times	Hello, I own a dedi server. How do I found out that phpsuexec has been implemented? Several of my clients are getting 500 error, and I solved the issue by tweaking their htaccess and add php.ini. Thanks, Ed __________________ North Shore FREE Classifieds - ib101 (Dedi) NorthShoreAds.com Maori Maiden -- Arts and Crafts - ib101 (dedi) MaoriMaiden.com

February 26th, 2006, 10:44 PM	#12 (permalink)
Kayla Surpass Staff Joined in May 2003 Lives in Orlando 23,926 posts Gave thanks: 904 Thanked 768 times	Hi, We only install phpsuexec on our shared and reseller servers. If you would like it on your dedicated server, we can do it for you. If you open a helpdesk ticket regarding it, it can be done within the next 24 hours. __________________ Have you ever want to draw a windmill, and after that animate it? No problem!

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March 3rd, 2006, 12:35 PM	#13 (permalink)
Slor Registered User Seasoned Poster Joined in Feb 2005 Hosted on SH63 81 posts Gave thanks: 0 Thanked 0 times	Is there a smooth way to prepare people for this change on other servers prior to the day when the scripts just no longer work? From what I've seen in my tests, mod_php4 has no knowledge of php.ini, so we can't make the change ahead of time, which makes it a "check your site each day to see if everything now blows up". If it does, your server has been reconfigured and you need to go edit your .htaccess file(s). I didn't know about pass51's timing until multiple sites on it began failing early this morning. Any thoughts on how to better prevent downtime for our customers and prepare them better for the switch?

March 3rd, 2006, 4:21 PM	#14 (permalink)
susyq Registered User Fresh Surpasser Joined in Mar 2006 7 posts Gave thanks: 0 Thanked 0 times	hi kayla, how about vps? will you also install phpsuexec on vps too?

March 5th, 2006, 12:56 AM	#17 (permalink)
Unregistered Guest n/a posts	All I can say is THANK YOU! This will help my security a ton on my site! Great Job!

March 8th, 2006, 10:46 AM	#18 (permalink)
kaotik Registered User Fresh Surpasser Joined in Apr 2004 Hosted on pass7 26 posts Gave thanks: 0 Thanked 0 times	Only now did I discover this post, great read and as usuall great job to all you surpass people for being at the forefront of customer care and service.

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