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Old June 13th, 2006, 5:09 PM   #199 (permalink)
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Quote:
Originally Posted by macdocuk
I for egz. didn't notice as OC10 was excluded ie. didn't get any increase in anything. Never mind...

Now to the topic, I need 1 additional OC10 (on same server I have current one) for non-surpass reseller account that was recently transfered to my OC10, don't ask how - I just needed to keep it's original NS...

So, can I purchase additional OC10 (or some other reseller account) for this just transfered account with this promo but keep the NS setup and current IPs and stay on current server ie. make it reseller account on its own? Now it seems to be good time to do this already planed additional OC10.

If so, problem is what do I do with extra FREE reseller account if it cannot be merged in 1? I'm one guy company so why would I have 3 reseller accounts/WHMs/NSs/IPs etc when I just need
/want more resources and keep my business grow.

Still would be of course paying for 2 reseller accounts (1 old & 1 new) , but need buy1 get1 free merged. Makes sense?
All new accounts are placed on new servers... so if you order an account, it won't be placed on the same server you're currently on. In many ways this is beneficial because if one server goes down, you will still have sites up on your other server, and vice versa (no one is expecting a server to go down, but it does happen sometimes). Being placed on a new server means you will need to change the name server, but support can transfer all the data for you, so there should be minimal downtime if that's what you're worried about. But if you want a specific site on a new account, that site will be on a new server.

For your other point, there is no reason why you have to use this promotion. If you just need and want one more account, just buy that account. This promotion is for people who want to take advantage of it. As it's been stated before, you will not have the account space merged together. They will remain seperate accounts. If you think you might want to use 3 accounts, then get the free account... if you don't think you will want to use it, then you don't need to use the coupon code.
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Old June 14th, 2006, 12:08 AM   #200 (permalink)
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Forgive me if I've missed the answer to this already. But when it says free for the life of the original account. Does that mean free for 1 year or free until we close the original account?
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Old June 14th, 2006, 12:18 AM   #201 (permalink)
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Quote:
Originally Posted by Hoju
Forgive me if I've missed the answer to this already. But when it says free for the life of the original account. Does that mean free for 1 year or free until we close the original account?
Until you close the original account.
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Old June 14th, 2006, 12:21 AM   #202 (permalink)
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Awesome, just what I wanted to hear
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Old June 14th, 2006, 3:25 AM   #203 (permalink)
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Quote:
Originally Posted by Rai
All new accounts are placed on new servers... so if you order an account, it won't be placed on the same server you're currently on. In many ways this is beneficial because if one server goes down, you will still have sites up on your other server, and vice versa (no one is expecting a server to go down, but it does happen sometimes). Being placed on a new server means you will need to change the name server, but support can transfer all the data for you, so there should be minimal downtime if that's what you're worried about. But if you want a specific site on a new account, that site will be on a new server.

For your other point, there is no reason why you have to use this promotion. If you just need and want one more account, just buy that account. This promotion is for people who want to take advantage of it. As it's been stated before, you will not have the account space merged together. They will remain seperate accounts. If you think you might want to use 3 accounts, then get the free account... if you don't think you will want to use it, then you don't need to use the coupon code.
Thank you for answers, moving some accounts to a new server and changing NS/IPs (downtime) is exactly what worried me, last time this was done some sites stoped working properly simply because of different PHP/MySQL versions and server configs. So most important for me is to stay on old server, will pass any promotion that involves moving anything partialy even if it was totaly free

Real problem here is that OC10 doesn't get any increases, this buy1 get1 free doesn't help either.

Still, new customers will benefit...
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Old June 14th, 2006, 7:43 AM   #204 (permalink)
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I did not see a spot to place the "code" into when purchasing an account about 15 minutes ago.
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Old June 14th, 2006, 7:55 AM   #205 (permalink)
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This is on the second page of the ordering system:
Quote:
Select a package type:
Package: power
Domain: whatever.net select primary domain
Billing Cycle: yearly
Coupon: junepromo
(Have a coupon? Enter it here!)
but unless you live in like Japan or Australia or China, its still june 14th, and im willing to bet that the code doesnt take effect until 12am PDT June 15th, atleast if its set up to take effect immediately, which is available in their old billing software, and i would assume be a standard feature in most.

edit: Looks like you live in the US... so ya... the promotion starts tomorrow for you, cause its still June 14 for another 20 hours or so.
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Old June 14th, 2006, 8:04 AM   #206 (permalink)
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Oops. I shoulda waited. Too early in the morning. Which would probably explain why I didn't see it in the first place.
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Old June 14th, 2006, 9:34 AM   #207 (permalink)
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So what if I purchase the silver plan? I obviously get a silver plan for free as well...but if I were to upgrade this to the platinum plan, would the free plan be upgraded as well?

Also, how do I set up my free plan? I registered and I got all the emails for the account that I paid for...but not for the second one.

Thanks!
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