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#19 (permalink) |
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Registered User
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Lives in Southern Illinois
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ok so now I have to keep my shared plan when I buy a reseller account?
"We cannot allow existing customers to upgrade existing shared or reseller plans to the "temporary promotional" plans." this keeps getting more confusing
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#20 (permalink) | |
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Surpass Staff
Joined in May 2003
Lives in Orlando
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Quote:
Ooooh no. If you already have a shared, you can cancel your shared and order a reseller. Reseller accounts have to be ordered anyway on our site since they go on reseller-only servers. It's not technically an upgrade when you go to shared from reseller, at anytime.
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#21 (permalink) | |
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minor deity
Super #1
Joined in Apr 2004
Lives in Georgia
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Quote:
You can't cancel what you have to get the better deal. What you could do is Buy the better deal, then, after a few months, let the shared plan expire. Surpass is trying to stimulate NEW business, not canablize OLD. When they had the last 2-4-1, I bought a new plan. So now I have 3.
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#25 (permalink) |
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Registered User
Fresh Surpasser
Joined in May 2006
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Sounds great!
A question: what if you buy a shared plan during promotion time and like 6 months later you want to upgrade to a bigger plan. Does your upgrade (new plan) also get double capacity or does it get the regular capacity? Just wondering.
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#26 (permalink) | |
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Registered User
Fresh Surpasser
Joined in May 2006
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#27 (permalink) |
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01101100
Super #1
Joined in Jan 2006
Lives in West Michigan
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I would guess you choose not to renew your old subscription, but keep it active until which time your renewal comes up on it.
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