[Plan changes] Space and Bandwidth Upgrades : Read Please - Page 4

**Kayla** · December 27th, 2006, 10:55 PM

That's a long topic there, best for another thread. :x

**GamingHybrid** · December 28th, 2006, 3:47 AM

Quote:

Originally Posted by Kayla

We also are not actively selling the WHM AP reseller plans any longer, but will continue to sell the WHM AP licenses.

I've asked some questions in the past on the licenses and am interested in purchasing one in the near future. However, I'm just curious, are you selling the brand-new v3 licenses too?

**twirp** · December 28th, 2006, 8:50 AM

Just a quick question.
Let's say I know I don't need the space upgrades (I haven't used 2 GB yet of the plan...)
But 5 years from now, or 2 months...
I find that I'd like the newer plans.
Can I request the new space quotas then, or will I look crazy...?
I'd like to request now, but I don't see me using up the space any time soon.

**Bigjohn** · December 28th, 2006, 12:27 PM

Quote:

Originally Posted by panache

Allow us resellers to resell our space??

Umm, yeah? You can already. Except for the 'free' space they give you to host your 'main' account...

**Bigjohn** · December 28th, 2006, 12:29 PM

Quote:

Originally Posted by twirp

Just a quick question.
Let's say I know I don't need the space upgrades (I haven't used 2 GB yet of the plan...)
But 5 years from now, or 2 months...
I find that I'd like the newer plans.
Can I request the new space quotas then, or will I look crazy...?
I'd like to request now, but I don't see me using up the space any time soon.

as long as you're a customer, you'll be able to request the upgrades... now, or a year from now. Upgrading "just because" simply causes more work for the Surpass help desk team... so waiting until you think you might need it is a very valid option!

**panache** · December 28th, 2006, 12:52 PM

Quote:

Originally Posted by Bigjohn

Umm, yeah? You can already. Except for the 'free' space they give you to host your 'main' account...

I mean allowed as a reseller mode to resell our space as a reseller to our clients..

**Kickersny.com** · December 28th, 2006, 1:20 PM

Quote:

Originally Posted by Emmanuel

Evan,

Thanks for the question, unfortunately yes, if your plan renewed after the plan changes we are not able to go back and refund. The concept behind the new plans was to give existing clients and new clients more bang for the buck but at the same time now hurt us where we have to refund clients

Kayla has posted the proper steps needed to make sure next year during renewal you are charged the new price.

Thanks for the understanding.

Nah, it's not a big deal. I mean, cheaper is better (for the consumer) but it's only a touch more than $6/mo--I'll survive

.

eclair · December 29th, 2006, 9:37 AM

Quote:

Originally Posted by Emmanuel

Originally Posted by meephead
So would people on a discontinued plan be allowed to switch to one of the upgraded plans if they're currently on a yearly payment? An example would be a yearly Aeon plan being able to be upgraded to a Power shared plan?

Yes that is possible. I recommend you do it near your renewal rate to avoid double billing.

I am just curious if we are allowed to do the following:

Currently I'm on Aeon Shared hosting and paid a year hosting. There's still about 6 months left. What if say I want to take advantage of the new plans and upgrade to a Bronze reseller plan? Say if I am paying for a year for the new reseller plan, can I use the remaining 6 months payment from the Aeon plan to 'pro-rate' the new plan and pay the remaining amount?

I hope I'm making sense here haha. It's just something I'm considering because then I can allow my friends to host with me and they will have their own cpanel.

**Bigjohn** · December 29th, 2006, 10:41 AM

Quote:

Originally Posted by eclair

I am just curious if we are allowed to do the following:

Currently I'm on Aeon Shared hosting and paid a year hosting. There's still about 6 months left. What if say I want to take advantage of the new plans and upgrade to a Bronze reseller plan? Say if I am paying for a year for the new reseller plan, can I use the remaining 6 months payment from the Aeon plan to 'pro-rate' the new plan and pay the remaining amount?

That's pretty much how it works. You'll get a refund of what you've not used on your current plan, you'll be charged in full (plus a partial pro-rata for the remaining december days) for your new plan. You have to make sure you open a ticket with sales for this so that they migrate all your accounts and stuff, not just turn the old account off.

Quote:

I hope I'm making sense here haha. It's just something I'm considering because then I can allow my friends to host with me and they will have their own cpanel.

what a good idea! then you'll also be able to manage their resource limits...

December 27th, 2006, 10:55 PM	#28 (permalink)
Kayla Searcher Surpass Staff Joined in May 2003 Lives in Orlando 24,699 posts Gave thanks: 943 Thanked 806 times	That's a long topic there, best for another thread. :x __________________ Follow Surpass on Twitter and Facebook Check out interesting finds on the Surpass Blog .... it's coming.

December 28th, 2006, 8:50 AM	#30 (permalink)
twirp DemonicAngel Super #1 Joined in Aug 2004 Lives in Wherever The World Takes Me Hosted on Pass76 1,826 posts Gave thanks: 26 Thanked 35 times	Just a quick question. Let's say I know I don't need the space upgrades (I haven't used 2 GB yet of the plan...) But 5 years from now, or 2 months... I find that I'd like the newer plans. Can I request the new space quotas then, or will I look crazy...? I'd like to request now, but I don't see me using up the space any time soon. __________________ You wear Vans so high school kids will think that you can skate. He wears Vans because he can skate. TwiRp wears Vans because they were on sale. Pass76 wants Vans.

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Rate This Thread
Rate This Thread:

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)