[Plan changes] Space and Bandwidth Upgrades : Read Please - Page 7

geek4rent · January 14th, 2007, 5:50 PM

The new space and all is great, but it really makes the november special that myself and many others got....NOT SPECIAL at all, surpass creates a sense of urgency for a GREAT novermber sale, only for the rest of the users to be upgraded to what the sale was plus more only 1 month later. Realistically who ever bought the november promo should get double what is offered now because that is what they bought after all right? double the plan they chose?

The Wicked Flea · January 23rd, 2007, 4:05 PM

I was wondering how much bandwidth I had, I typically forget because I use such a tiny fraction of it, but I come back to find this announcement? Whoa!

You just got to LOVE Surpass! Thanks to all the staff!

+1 Very Happy Customer

**Kayla** · January 23rd, 2007, 4:21 PM

Thank you, Flea! Feel free to make a testimonial sometime. =)
http://www.surmunity.com/user-reviews/

**Kayla** · January 23rd, 2007, 4:22 PM

Quote:

Originally Posted by geek4rent

The new space and all is great, but it really makes the november special that myself and many others got....NOT SPECIAL at all, surpass creates a sense of urgency for a GREAT novermber sale, only for the rest of the users to be upgraded to what the sale was plus more only 1 month later. Realistically who ever bought the november promo should get double what is offered now because that is what they bought after all right? double the plan they chose?

We didn't automatically upgrade older clients, they have to request the changes.

Depending on the plan, one new user who signs up may not have as many resources as you still.

midnitestars · January 23rd, 2007, 8:13 PM

Is the old Gold Reseller (25gb, $50 a month) now the Platinum?

**GamingHybrid** · January 23rd, 2007, 10:08 PM

Quote:

Originally Posted by midnitestars

Is the old Gold Reseller (25gb, $50 a month) now the Platinum?

Nope, Gold is still Gold.

midnitestars · January 23rd, 2007, 11:13 PM

Oh that's truly awesome, thanks.

midnitestars · January 25th, 2007, 12:25 AM

Question..to being paying $35 for the new plan as opposed the $50 for the old gold, I have to sign up for it?

I think I just confused poor support with my miss understandings on all of this.

Q-BiC · January 26th, 2007, 11:19 AM

Quote:

Originally Posted by swanson

Quote:

Pricing: During this change, we also modified some of the yearly pricing on plans. This brings up the question, what happens when your plan is charged again?

We will change your plan upon request if you want to switch to the new yearly price. It is your responsibility to let us know 6 days before your next billing due date (very important). You can also switch to yearly payment (away from monthly) and save money at any time.

I'm a little bit confused on this question. Do you mean I still have to *request* for the new price if I don't change my plan? And I must submit the *request* exactly 6 days before the next billing date? (BTW, how can I find the billing date? )

Could someone answer this question please?

January 14th, 2007, 5:50 PM	#55 (permalink)
geek4rent Registered User Comfy Contributor Joined in Feb 2006 Lives in Southern Illinois Hosted on sh93 112 posts Gave thanks: 7 Thanked 4 times	Not such a special after all The new space and all is great, but it really makes the november special that myself and many others got....NOT SPECIAL at all, surpass creates a sense of urgency for a GREAT novermber sale, only for the rest of the users to be upgraded to what the sale was plus more only 1 month later. Realistically who ever bought the november promo should get double what is offered now because that is what they bought after all right? double the plan they chose? __________________ Computer help here Server - Pass 66 www.geek4rent.us www.southernillinoisautos.com www.sihomes4u.com

January 23rd, 2007, 4:21 PM	#57 (permalink)
Kayla Searcher Surpass Staff Joined in May 2003 Lives in Orlando 24,509 posts Gave thanks: 936 Thanked 787 times	Thank you, Flea! Feel free to make a testimonial sometime. =) http://www.surmunity.com/user-reviews/ __________________ Follow Surpass on Twitter and Facebook Check out interesting finds on the Surpass Blog .... it's coming.

January 23rd, 2007, 8:13 PM	#59 (permalink)
midnitestars Registered User Seasoned Poster Joined in Oct 2004 Lives in Australia Hosted on Deso & pass45 67 posts Gave thanks: 0 Thanked 0 times	Is the old Gold Reseller (25gb, $50 a month) now the Platinum? __________________ Deso http://midnite-stars.net Pass45 http://sweet-innocence.net SH105 http://bruckner-media.com

January 23rd, 2007, 11:13 PM	#61 (permalink)
midnitestars Registered User Seasoned Poster Joined in Oct 2004 Lives in Australia Hosted on Deso & pass45 67 posts Gave thanks: 0 Thanked 0 times	Oh that's truly awesome, thanks. __________________ Deso http://midnite-stars.net Pass45 http://sweet-innocence.net SH105 http://bruckner-media.com

January 25th, 2007, 12:25 AM	#62 (permalink)
midnitestars Registered User Seasoned Poster Joined in Oct 2004 Lives in Australia Hosted on Deso & pass45 67 posts Gave thanks: 0 Thanked 0 times	Question..to being paying $35 for the new plan as opposed the $50 for the old gold, I have to sign up for it? I think I just confused poor support with my miss understandings on all of this. __________________ Deso http://midnite-stars.net Pass45 http://sweet-innocence.net SH105 http://bruckner-media.com

January 23rd, 2007, 4:05 PM	#56 (permalink)
The Wicked Flea Registered User Seasoned Poster Joined in Jul 2006 Lives in USA Hosted on SH133 56 posts Gave thanks: 11 Thanked 1 Time in 1 Post	I was wondering how much bandwidth I had, I typically forget because I use such a tiny fraction of it, but I come back to find this announcement? Whoa! You just got to LOVE Surpass! Thanks to all the staff! +1 Very Happy Customer

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