[Plan changes] Space and Bandwidth Upgrades : Read Please - Page 8

midnitestars · January 26th, 2007, 9:51 PM

What they get you to do is go to the plan page, buy the plan you are on (or want) and then you will be on the new billing system and be charged the new billing price.

kell · January 27th, 2007, 9:12 PM

I'm sorry if I'm missing something here, but I have an OC10. In November I paid the full price of $159 for a year. I'm think that now, for the same price I paid, I could get the Bronze (priced at $150/year) with twice as much as the new OC10. Would it be possible to get this upgrade - rather a price downgrade - done without having to pay anything additional?

sascoms · January 28th, 2007, 3:03 AM

hi Kayla,
i have a reseller plan(called surpass) since 2003. it was discontinued in the very past. but i still have this plan and i pay for it every month ($10).
Now, i want to ask:
-is not there any FREE upgrade for me?

can you provide me with some information about this?
thanks in advance..
shato (.) net
reseller pass40

H · January 28th, 2007, 12:34 PM

I think there's no free upgrade because the plan was discontinued. If you would like a larger plan, you'll need to upgrade your existing one to a not discontinued plan.

sascoms · February 7th, 2007, 1:31 AM

Before everything here is a quote(to emphasize) from the first post of this thread:

Quote:

What if I'm on a discontinued plan? If you are currently on a plan that is no longer listed on our site, rest assured that you get to keep that plan and continue to renew it. However, the plans will no longer be available for new purchases.

now the situation is:
1- somebody from the support cancelled my payment (10$ for surpass plan)
2- i asked the support.. they told me to signup for a new plan(15$ for the bronze) and then they will move my billing over the new billing system.

now, in this thread in the first post it says :

Quote:

What if I'm on a discontinued plan? If you are currently on a plan that is no longer listed on our site, rest assured that you get to keep that plan and continue to renew it. However, the plans will no longer be available for new purchases.

after this explanation, why i am made to signup for a new and more expensive plan???
Could someone please explain me?

January 26th, 2007, 9:51 PM	#64 (permalink)
midnitestars Registered User Seasoned Poster Joined in Oct 2004 Lives in Australia Hosted on Deso & pass45 67 posts Gave thanks: 0 Thanked 0 times	What they get you to do is go to the plan page, buy the plan you are on (or want) and then you will be on the new billing system and be charged the new billing price. __________________ Deso http://midnite-stars.net Pass45 http://sweet-innocence.net SH105 http://bruckner-media.com

January 27th, 2007, 9:12 PM	#65 (permalink)
kell Registered User Fresh Surpasser Joined in Jun 2004 Lives in Australia Hosted on Flash 25 posts Gave thanks: 1 Thanked 0 times	I'm sorry if I'm missing something here, but I have an OC10. In November I paid the full price of $159 for a year. I'm think that now, for the same price I paid, I could get the Bronze (priced at $150/year) with twice as much as the new OC10. Would it be possible to get this upgrade - rather a price downgrade - done without having to pay anything additional? __________________ Kell PASS15 - Surpass Reseller

January 28th, 2007, 3:03 AM	#66 (permalink)
sascoms Registered User Seasoned Poster Joined in Sep 2003 47 posts Gave thanks: 4 Thanked 5 times	how about very old plans and free upgrade? hi Kayla, i have a reseller plan(called surpass) since 2003. it was discontinued in the very past. but i still have this plan and i pay for it every month ($10). Now, i want to ask: -is not there any FREE upgrade for me? can you provide me with some information about this? thanks in advance.. shato (.) net reseller pass40 __________________ server: pass40

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January 28th, 2007, 12:34 PM	#67 (permalink)
H after g, before i Super #1 Joined in Jul 2004 Hosted on Gojira 7,870 posts Gave thanks: 44 Thanked 127 times	I think there's no free upgrade because the plan was discontinued. If you would like a larger plan, you'll need to upgrade your existing one to a not discontinued plan.

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