[Promo] The One Love Sale - Page 14

**DewKnight** · February 8th, 2007, 4:06 PM

Quote:

Originally Posted by Unregistered

I have a problem with the host that i just received, i ordered a Max shared hosting plan which has 800 GBs of storage and 6000 GBs of bandwidth each month. but now i only received 40 GBs of storage. Is this a scam or fraud advertisement of the one love hosting plan. I already filed a ticket : RTJ-229736

Please resolve this for me soon because i really need this host. my old host is running out of bandwidth and i really need this one. please help me out, thanks.

Sincerely,
Hoa Nguyen.

It's a bug with cPanel. Since you've got a ticket in with support, they'll fix it.

rkplace · February 8th, 2007, 10:15 PM

signed up as a new customer but not charged for the domain registration and no ftp info yet ---- how long does it take?
rk

**Kayla** · February 8th, 2007, 10:53 PM

rk, have you paid the invoice yet for the $1 (or the $99 if you chose reseller)?

semaphore · February 8th, 2007, 11:03 PM

Hi, I used the OneLove promotion to buy a shared Deluxe account (about 7 hours ago), but I believe I am one of the people who got charged $0.00. This is what the sign-up email said:
Main Package Deluxe:
1-Month

$10.00 + Setup: FREE
Package(s) Prorated (This Month Pro-Rated 21 days) $7.50
Sub Total $7.50
Coupon ($1deluxe) -$7.50
Total Due $0.00*

Does this mean that I will have to wait for an invoice or something? How long will it take? (The email said to wait for at most 48 hours for account details).

Thanks in advance,
AT.

rkplace · February 8th, 2007, 11:15 PM

The invoice showed nothing owing. I signed in to pay the invoice because when I went through the process it wasn't charging me anything.

rk

rkplace · February 8th, 2007, 11:19 PM

Got an email and logged in to pay the invoice because it didn't charge me anything when I went through the signup process. When I signed in the invoice also did not show anything owing and said the domain name registration would be bill seperately???? When, how and how do I pay the $1.00 since it shows nothing owing????

**Kayla** · February 8th, 2007, 11:33 PM

I think both of you chose monthly, instead of choosing yearly... the promotion is for a year.

In this case the system will send you an invoice very soon that you can pay, then once it is paid the account is set up.

semaphore · February 9th, 2007, 12:28 AM

Quote:

Originally Posted by Kayla

I think both of you chose monthly, instead of choosing yearly... the promotion is for a year.

Yes, I now see that I did, my bad

; though it's a bit strange that the system would allow a user to apply a coupon only for yearly billing cycles, even when the user has chosen a monthly billing cycle.

Is there something I should do, or should I just sit tight and wait? I believe I haven't received anything beyond the initial email.
Thanks,
AT.

felguard · February 9th, 2007, 2:07 AM

Is 1 plan only allowed per client? Or we can get more than 1 plan under the same billing account?

February 8th, 2007, 10:53 PM	#120 (permalink)
Kayla Marketing Maven Surpass Staff Joined in May 2003 Lives in Chicago 24,757 posts Gave thanks: 946 Thanked 807 times	rk, have you paid the invoice yet for the $1 (or the $99 if you chose reseller)? __________________ Follow Surpass on Twitter and Facebook And there's my own Twitter and LinkedIn

February 8th, 2007, 11:33 PM	#124 (permalink)
Kayla Marketing Maven Surpass Staff Joined in May 2003 Lives in Chicago 24,757 posts Gave thanks: 946 Thanked 807 times	I think both of you chose monthly, instead of choosing yearly... the promotion is for a year. In this case the system will send you an invoice very soon that you can pay, then once it is paid the account is set up. __________________ Follow Surpass on Twitter and Facebook And there's my own Twitter and LinkedIn

February 9th, 2007, 2:07 AM	#126 (permalink)
felguard Registered User Comfy Contributor Joined in Jun 2006 154 posts Gave thanks: 13 Thanked 0 times	Is 1 plan only allowed per client? Or we can get more than 1 plan under the same billing account? __________________ *This is Sparta!* Spartans! Ah-hu!

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February 8th, 2007, 10:15 PM	#119 (permalink)
rkplace Registered User Fresh Surpasser Joined in Feb 2007 3 posts Gave thanks: 0 Thanked 0 times	signed up as a new customer but not charged for the domain registration and no ftp info yet ---- how long does it take? rk

February 8th, 2007, 11:03 PM	#121 (permalink)
semaphore Registered User Fresh Surpasser Joined in Feb 2007 26 posts Gave thanks: 6 Thanked 0 times	Hi, I used the OneLove promotion to buy a shared Deluxe account (about 7 hours ago), but I believe I am one of the people who got charged $0.00. This is what the sign-up email said: Main Package Deluxe: 1-Month $10.00 + Setup: FREE Package(s) Prorated (This Month Pro-Rated 21 days) $7.50 Sub Total $7.50 Coupon ($1deluxe) -$7.50 Total Due $0.00* Does this mean that I will have to wait for an invoice or something? How long will it take? (The email said to wait for at most 48 hours for account details). Thanks in advance, AT.

February 8th, 2007, 11:15 PM	#122 (permalink)
rkplace Registered User Fresh Surpasser Joined in Feb 2007 3 posts Gave thanks: 0 Thanked 0 times	The invoice showed nothing owing. I signed in to pay the invoice because when I went through the process it wasn't charging me anything. rk

February 8th, 2007, 11:19 PM	#123 (permalink)
rkplace Registered User Fresh Surpasser Joined in Feb 2007 3 posts Gave thanks: 0 Thanked 0 times	Got an email and logged in to pay the invoice because it didn't charge me anything when I went through the signup process. When I signed in the invoice also did not show anything owing and said the domain name registration would be bill seperately???? When, how and how do I pay the $1.00 since it shows nothing owing????

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