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Old February 9th, 2007, 1:38 AM   #127 (permalink)
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Quote:
Originally Posted by semaphore View Post
Yes, I now see that I did, my bad ; though it's a bit strange that the system would allow a user to apply a coupon only for yearly billing cycles, even when the user has chosen a monthly billing cycle.

Is there something I should do, or should I just sit tight and wait? I believe I haven't received anything beyond the initial email.
Thanks,
AT.
Yes, just wait for a little longer - you should get the email very soon.
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Old February 9th, 2007, 3:06 AM   #128 (permalink)
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i get this when i enter coupon : $99platinum
i type it my self so it have not any space but still i get
this page that show : * $99.00 will be due on the next renewal date: 03/01/2007

can u check it or tell me how can i enter coupon


Main Package Platinum:
1 Year $650.00 + Setup: FREE

--------------------------------------------------------------------------------

Package(s) Prorated (This Month Pro-Rated 20 days) $38.69

--------------------------------------------------------------------------------

Sub Total $38.69
Coupon ($99platinum) -$38.69

Total Due $0.00*

--------------------------------------------------------------------------------

* $99.00 will be due on the next renewal date: 03/01/2007
(Domain renewals billed separately.)
 
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Old February 9th, 2007, 1:25 PM   #129 (permalink)
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Exclamation Still No Email or Invoice

Hi,
I set up a OneLove account for the year but after 3 days I still have no email from Surpasshosting at all.

I opted to transfer my domain across from my current host and entered the key they gave me.

I still have the page open (I rarely shut my machine down) and this is what I got:

================================================== =====
Order Details

thebidscreen.com (Primary) Domain:
Transfer Registrars $15.99
Main Package Deluxe:
12-Months $100.00 + Setup: FREE

--------------------------------------------------------------------------------

Domain(s) Total $15.99

--------------------------------------------------------------------------------

Package(s) Prorated (This Month Pro-Rated 23 days) $6.85

--------------------------------------------------------------------------------

Sub Total $22.84
Coupon ($1deluxe) -$22.84

Total Due $0.00*

--------------------------------------------------------------------------------

* $1.00 will be due on the next renewal date: 03/01/2007
(Domain renewals billed separately.)
================================================== =====

What do I do now as I heard that after 24/48 hours I should hear something but it's fast approachnig 72 hours and still nothing. I am happy to wait for as long as it takes as long as I know the wheels are in motion!

Thanks in advance and congratulations on an excellent offer,
Lee
 
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Old February 9th, 2007, 2:14 PM   #130 (permalink)
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help

I signed up for the $1 love sale promo, and I got all my account info and I even paid the $1 invoice, but it is still saying that $1 will be due on the next renewal date: 03/01/2007. And I did not sign up for monthly, it was yearly.
 
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Old February 9th, 2007, 2:26 PM   #131 (permalink)
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I wish you you guys had promo code..I could get about 100 pep on this deal..I want credit for it
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Old February 9th, 2007, 3:19 PM   #132 (permalink)
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Still no email

Quote:
Originally Posted by Kayla View Post
Yes, just wait for a little longer - you should get the email very soon.
Hmm, it has been more than 24 hours since I signed up, and there is still no email beyond the first confirmation one...
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Old February 9th, 2007, 4:23 PM   #133 (permalink)
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this is very weird, i signed up for the $1 Max Shared Hosting Plan. got an email to pay for the invoice, already paid, got an email for the account information and IP. But look at what i got in the email:

ACCOUNT INFORMATION:
====================
Plan: Max
Domain: p4viet.net
IP Address: ...

To login to the cPanel before your domain is pointed to the server, please use the following link. If you'd like, you can use this link for as long as you want.

http://.../cpanel/

You may use the following link instead 4 to 48 hours after your domain has pointed to the supplied nameserver addresses below.

http://p4viet.net/cpanel/

I have filed a ticket since last night, but have gotten no response and the problem isnt fix yet. please resolve it for me soon. Ticket ID: ZBI-350563 . thank you very much.

Lam.
 
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Old February 9th, 2007, 5:22 PM   #134 (permalink)
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scg & Lam,
Please submit a ticket to our helpdesk and we will resolve these for you.
https://desk.surpasshosting.com/

semaphore: please allow up to 48 hours to receive your account information. Feel free to submit a ticket f you have any account related questions.
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Old February 9th, 2007, 5:25 PM   #135 (permalink)
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Wow this is the bomb =] I'm signing up!
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