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Old February 12th, 2007, 3:31 PM   #154 (permalink)
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Rick, when did you order? It's going to take some time to get your activation email... as described in other posts in this thread.
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Old February 12th, 2007, 3:40 PM   #155 (permalink)
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How behind are you guys running on activations? I ordered last Thursday and still waiting.
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Old February 12th, 2007, 4:12 PM   #156 (permalink)
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Well I ordered and I didnt actually need the domain is there a way I can get that removed?
I had a domain already that totally slipt my mind at the time, if that would work that would be awsome.

Email is justin.strege (at) gmail.com
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Old February 12th, 2007, 4:40 PM   #157 (permalink)
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bang, please drop an email to sales: https://desk.surpasshosting.com

decx, those activations are definitely done.. we're all caught up. You may have not received the welcome email for some reason - please drop a note to our sales division to have it resent.

Thanks!
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This user thanks Kayla for this great post!
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Old February 12th, 2007, 4:59 PM   #158 (permalink)
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Well right now it wont allow me to log into the help desk.

I was also wondering how much file downloading it allows? Since there will probley be a pretty fair ammount of file transfering and downloading.
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Old February 12th, 2007, 5:36 PM   #159 (permalink)
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I just signed up and read that it won't be possible to downgrade the hosting plan on these promos after the 1 year, but would it be possible to downgrade it already?
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Old February 12th, 2007, 5:54 PM   #160 (permalink)
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Quote:
Originally Posted by shiyan View Post
read that it won't be possible to downgrade the hosting plan on these promos after the 1 year
Where did you read this?
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Old February 12th, 2007, 6:09 PM   #161 (permalink)
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Quote:
Originally Posted by Kayla View Post
Where did you read this?
thought that's what you meant here: http://www.surmunity.com/showthread....954#post233954
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Old February 12th, 2007, 6:13 PM   #162 (permalink)
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Unhappy Why am I being invoiced so much ??

I signed up for the One Love promo, using the $1power code on about the 6th of February.
I have just had a revised invoice for $32.98 why?
I signed uo for the 200gb power package ($60/year) and transfered a domain ($15) I can understand the pro rater for the remainder of February, but how do they arrive at a total of more than $30 ?? Anyone break down the prices for me ? I was expecting $15 + $1 (promo) and the remainder of Feb (prorater cost).
HELP!
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