[Promo] The One Love Sale - Page 19

**Brandonnn** · February 12th, 2007, 6:33 PM

Ben,
When you signed up you needed to sign-up via the yearly payment plan... if you have made a mistake you need to contact the accounting department:
http://desk.surpasshosting.com ASAP

bentranmer · February 12th, 2007, 6:52 PM

Quote:

Originally Posted by Brandon

Ben,
When you signed up you needed to sign-up via the yearly payment plan... if you have made a mistake you need to contact the accounting department:
http://desk.surpasshosting.com ASAP

I did, I selcted $60/year and that is what my invoice says too. But +$30 ???
Ben

decx · February 12th, 2007, 7:05 PM

Quote:

Originally Posted by Kayla

decx, those activations are definitely done.. we're all caught up. You may have not received the welcome email for some reason - please drop a note to our sales division to have it resent.

Thanks!

Thanks, I sent in a ticket to sales and will wait and see.

decx · February 12th, 2007, 8:10 PM

Quote:

Originally Posted by bangbanger

Well right now it wont allow me to log into the help desk.

I'm having the same problem. The email and password are as provided in their email but the system is giving me an "invalid username or passoword" error.

bangbanger · February 12th, 2007, 10:05 PM

I was wondering about how well the host is for file hosting, nothing major or illegal, just regular files that I put to gether. Probley could use alot of BW, and from what i read in other threads that they get there hosting suspended after 10gigs of BW, which is no where near the allowed amount, so what is up with that?

robokira · February 12th, 2007, 10:12 PM

I just ordered a shared power plan using the $1power coupon, and this is what it said:

Quote:

Total Due $0.00*
* $1.00 will be due on the next renewal date: 03/01/2007
(Domain renewals billed separately.)

What does that mean? Why is my total is $0.00? I also made sure I chose YEARLY. Also, I opted to pay with Paypal, and I just got this e-mail:

Quote:

Payment Method: PayPal

Follow this link to pay via PayPal:

Thank you for signing up with Surpass!

BUT THERE'S NO LINK!! Now what do I do? How can I pay? And the e-mail also said " This is not your account information email.

You will receive your account information including username, password, and IP address within 48hours." but in the same e-mail, it gave me a username and password - but didn't specifiy what it's for. Help!

**Kayla** · February 12th, 2007, 11:21 PM

Quote:

Originally Posted by bangbanger

they get there hosting suspended after 10gigs of BW

This is a common misconception. We never suspend sites for using bandwidth or space.

Sites are suspended if they have very heavy access and are making the server slow. This could be due to poorly coded PHP programs or heavy traffic to intensive scripts.

The main reason would be an unusually high amount of Apache requests. This is one reason why we do not allow chat rooms on our servers, continuous hits against the server slows it down.

We do not really allow free file upload sites or free email services on our servers. But if you are the only one uploading files and distributing them, it's a different story - you can control it better and have good results.

phcorenet · February 14th, 2007, 8:16 AM

Quote:

Originally Posted by robokira

I just ordered a shared power plan using the $1power coupon, and this is what it said:

[/size][/font] What does that mean? Why is my total is $0.00? I also made sure I chose YEARLY. Also, I opted to pay with Paypal, and I just got this e-mail:

BUT THERE'S NO LINK!! Now what do I do? How can I pay? And the e-mail also said " This is not your account information email.

You will receive your account information including username, password, and IP address within 48hours." but in the same e-mail, it gave me a username and password - but didn't specifiy what it's for. Help!

I also made a purchase using the One Love promo codes. I chose paypal as my mode of payment, but I received the same kind of email. No paypal link. How do I pay for my order? Please advice. Thanks

phcorenet · February 14th, 2007, 9:28 AM

I am also having problem when I entered PAYPAL as my mode of payment. I received an email with a BLANK Paypal Link to pay for my order. How do I pay for the 1$ promo? I can also pay via creditcard. But I really prefer to pay via PAYPAL. Please give us an insight on this case. Thanks

February 12th, 2007, 6:33 PM	#163 (permalink)
Brandonnn pineapples are sharp Super #1 Joined in Dec 2005 5,777 posts Gave thanks: 147 Thanked 151 times	Ben, When you signed up you needed to sign-up via the yearly payment plan... if you have made a mistake you need to contact the accounting department: http://desk.surpasshosting.com ASAP __________________ poof

February 14th, 2007, 9:28 AM	#171 (permalink)
phcorenet Registered User Fresh Surpasser Joined in Feb 2007 3 posts Gave thanks: 0 Thanked 0 times	Payment via PAYPAL (ONE LOVE PROMO) I am also having problem when I entered PAYPAL as my mode of payment. I received an email with a BLANK Paypal Link to pay for my order. How do I pay for the 1$ promo? I can also pay via creditcard. But I really prefer to pay via PAYPAL. Please give us an insight on this case. Thanks

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February 12th, 2007, 10:05 PM	#167 (permalink)
bangbanger Registered User Fresh Surpasser Joined in Feb 2007 3 posts Gave thanks: 0 Thanked 0 times	I was wondering about how well the host is for file hosting, nothing major or illegal, just regular files that I put to gether. Probley could use alot of BW, and from what i read in other threads that they get there hosting suspended after 10gigs of BW, which is no where near the allowed amount, so what is up with that?

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