[Promo] The One Love Sale - Page 30

bnull · March 5th, 2007, 11:38 AM

Quote:

Originally Posted by MadMax

That's weird, one of my friend got the exact same problem. He is sure that he put the coupon and he knew the existence of the coupon since I referred him as soon as I saw the "One Love" special.

Umm I had the same problem as well I figured it was my mistake now I am seeing others had it as well I had to search for the promotion code and was sure I put it in now I am being told no I did not. Then I see this post. WTH surpass? Seems I am not alone in getting screwed out of the special.

HMMMMMM

**Kayla** · March 5th, 2007, 11:59 AM

bnull, what is your ticket ID currently open on this?

bnull · March 5th, 2007, 12:36 PM

Quote:

Originally Posted by Kayla

bnull, what is your ticket ID currently open on this?

UCR-947977 Sulema already reviewed it. I think I sound a little nasty in the tickets I was upset. I just told them to switch it to monthly. My overall happiness with surpass is still at an all time high after past hosting experiences. This was just a minor setback and did not affect my love of surpass at all. It would have cost me $6.00 anyways so I let it go.

Bernie

decx · March 5th, 2007, 9:24 PM

Quote:

Originally Posted by isyu.com

I sign up earlier and with 2 domain one per customer but i got a plan that shows unlimited domain hosting?.. how would i be able to use 1 hosting two domain?

help

Assuming you're talking about a shared hosting plan, one of the domains will be the primary domain, while the all others will have to be added on as an add-on domain. The add-on domains can be pointed at it's own sub directory or redirected elsewhere.

Ryu13 · March 7th, 2007, 7:32 AM

I also got charged, but I got charged 119.26, even though my email clearly stated 100dollars will be due NEXT year

Total Due $119.26*
* $100.00 will be due on the next renewal date: 03/01/2008
(Domain renewals billed separately.)

i've copied that from the email

sooo..
What the heck is up Surpass?

**DewKnight** · March 7th, 2007, 1:12 PM

Quote:

Originally Posted by Ryu13

I also got charged, but I got charged 119.26, even though my email clearly stated 100dollars will be due NEXT year

Total Due $119.26*
* $100.00 will be due on the next renewal date: 03/01/2008
(Domain renewals billed separately.)

i've copied that from the email

sooo..
What the heck is up Surpass?

Have you filed a ticket yet? If you got charged, they will find out why, and fix it for you.

http://desk.surpasshosting.com

Ryu13 · March 7th, 2007, 9:10 PM

Yes I have, I am just waiting for reply..

how long does it usually take? =p

Ryu13 · March 9th, 2007, 4:37 AM

So apparently there was no coupon code present in the box.
then why did the receipt.. oh well

I've talked it over with the person I am sharing the website with and she said might as well cancel this =(

I was really looking forward to staying with Surpass too. We just switched from Globat [before our contract is up too] because we thought surpass would be better suited for us.

Oh well. It is stated that we can cancel within 20days without any fees right?

Or is my 120bux lost forever?..

**DewKnight** · March 9th, 2007, 10:39 AM

You can cancel at any time, and receive a refund of the amount of time left. But hy are you leaving just because of the coupon deal? Sure that was an awesome promotional price, but the prices at Surpass are awesome even without promotions. You won't find that many resources for that price any many other web hosts.

March 5th, 2007, 11:59 AM	#263 (permalink)
Kayla Searcher Surpass Staff Joined in May 2003 Lives in Orlando 24,692 posts Gave thanks: 943 Thanked 806 times	bnull, what is your ticket ID currently open on this? __________________ Follow Surpass on Twitter and Facebook Check out interesting finds on the Surpass Blog .... it's coming.

March 9th, 2007, 10:39 AM	#270 (permalink)
DewKnight Skittles Super #1 Joined in Aug 2004 Lives in a space ship Hosted on dedi 6,719 posts Gave thanks: 98 Thanked 190 times	You can cancel at any time, and receive a refund of the amount of time left. But hy are you leaving just because of the coupon deal? Sure that was an awesome promotional price, but the prices at Surpass are awesome even without promotions. You won't find that many resources for that price any many other web hosts. __________________ Mountain Dew Knight People should not be afraid of their governments. Governments should be afraid of their people.

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March 7th, 2007, 7:32 AM	#266 (permalink)
Ryu13 Registered User Fresh Surpasser Joined in Mar 2007 5 posts Gave thanks: 0 Thanked 0 times	I also got charged, but I got charged 119.26, even though my email clearly stated 100dollars will be due NEXT year Total Due $119.26* * $100.00 will be due on the next renewal date: 03/01/2008 (Domain renewals billed separately.) i've copied that from the email sooo.. What the heck is up Surpass?

March 7th, 2007, 9:10 PM	#268 (permalink)
Ryu13 Registered User Fresh Surpasser Joined in Mar 2007 5 posts Gave thanks: 0 Thanked 0 times	Yes I have, I am just waiting for reply.. how long does it usually take? =p

March 9th, 2007, 4:37 AM	#269 (permalink)
Ryu13 Registered User Fresh Surpasser Joined in Mar 2007 5 posts Gave thanks: 0 Thanked 0 times	So apparently there was no coupon code present in the box. then why did the receipt.. oh well I've talked it over with the person I am sharing the website with and she said might as well cancel this =( I was really looking forward to staying with Surpass too. We just switched from Globat [before our contract is up too] because we thought surpass would be better suited for us. Oh well. It is stated that we can cancel within 20days without any fees right? Or is my 120bux lost forever?..

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