[Promo] Buy 1 Get 1 Free : July 1, 2007 - Page 14

lucifer.dejos · July 2nd, 2007, 2:08 PM

When I try to order my BOGO free one, I get this error:

Quote:

We are sorry but this coupon is no longer valid. It expired on 10/02/2007

**Kayla** · July 2nd, 2007, 3:22 PM

... that is very strange. If you haven't already, please open a sales ticket and list the coupon that the system gave you, then post here the ticket ID.

lucifer.dejos · July 2nd, 2007, 3:27 PM

Well I re-read the email and it says I can't use the coupon until July 3rd, so I'm going to wait and try again tomorrow and if then it doesn't work, I'll open a ticket.

lucifer.dejos · July 3rd, 2007, 12:22 AM

Ok, I was able to order it. But on the "Account Information" email, where ever there is supposed to be an IP address, there is "...". Its also like this in the client center.

**DewKnight** · July 3rd, 2007, 12:40 PM

Quote:

Originally Posted by lucifer.dejos

Ok, I was able to order it. But on the "Account Information" email, where ever there is supposed to be an IP address, there is "...". Its also like this in the client center.

Sometimes it doesn't get set up right on the server, so there is no ip info. Just file a ticket and they'll fix it for you.

**valmg** · July 4th, 2007, 11:10 AM

Quote:

Originally Posted by valmg

If I did this could I move one of the domains already hosted on my current main account to one of the new accounts? Thanks.

Anyone?
I don't want to cancel what I already have,
but want to be sure I can use a domain name I already host

nikita · July 4th, 2007, 10:49 PM

Hmm, I can't seem to make my BOGO purchase tonite as it's asking me for the email/pw for my exisiting account. I've tried using what I think it was but it's not taking it at all. I looked over in Knowledge Base and it says something about MySurpass. I vaguely remember being able to login on Surpass to view my account details but that was more than 3 years ago? I never received any kind of update regarding the new accounting system so I'm at a lost to what my actual account is.

I've sent a support ticket to the Sales department but I guess I won't get an answer till tomorrow. *sigh*

Bluewolf · July 5th, 2007, 11:27 AM

I ordered my reseller using the BOGO promo code on the 2nd. All went smoothly, I received account details within a few short hours of signing up. However, since this, I've not received a BOGO code to claim a 2nd account and in a few hours, it'll have passed the 3 day mark. The initial info given on the thread says the codes are generated once a day? Has something gone wrong with mine somewhere? *meep*

Have also sent a ticket to support last night, but no answer as yet, though being July 4th I don't mind.

**DewKnight** · July 5th, 2007, 3:06 PM

Quote:

Originally Posted by valmg

Anyone?
I don't want to cancel what I already have,
but want to be sure I can use a domain name I already host

As long as it's not a domain you registered an account for (like the owner of a reseller, not just one of the accounts you created yourself), then I would think it would go through fine.

July 2nd, 2007, 3:22 PM	#119 (permalink)
Kayla Searcher Surpass Staff Joined in May 2003 Lives in Orlando 24,692 posts Gave thanks: 943 Thanked 806 times	... that is very strange. If you haven't already, please open a sales ticket and list the coupon that the system gave you, then post here the ticket ID. __________________ Follow Surpass on Twitter and Facebook Check out interesting finds on the Surpass Blog .... it's coming.

July 2nd, 2007, 3:27 PM	#120 (permalink)
lucifer.dejos Registered User Fresh Surpasser Joined in May 2006 Lives in Chicago, Illinois Hosted on Pass63, SH108 21 posts Gave thanks: 4 Thanked 0 times	Well I re-read the email and it says I can't use the coupon until July 3rd, so I'm going to wait and try again tomorrow and if then it doesn't work, I'll open a ticket. __________________ - Proud Surpass Hostee - Pass63 & SH108 - Enko Media

July 3rd, 2007, 12:22 AM	#121 (permalink)
lucifer.dejos Registered User Fresh Surpasser Joined in May 2006 Lives in Chicago, Illinois Hosted on Pass63, SH108 21 posts Gave thanks: 4 Thanked 0 times	Ok, I was able to order it. But on the "Account Information" email, where ever there is supposed to be an IP address, there is "...". Its also like this in the client center. __________________ - Proud Surpass Hostee - Pass63 & SH108 - Enko Media

July 4th, 2007, 10:49 PM	#124 (permalink)
nikita Registered User Fresh Surpasser Joined in Jun 2004 Lives in Memphis, TN 27 posts Gave thanks: 0 Thanked 0 times	Hmm, I can't seem to make my BOGO purchase tonite as it's asking me for the email/pw for my exisiting account. I've tried using what I think it was but it's not taking it at all. I looked over in Knowledge Base and it says something about MySurpass. I vaguely remember being able to login on Surpass to view my account details but that was more than 3 years ago? I never received any kind of update regarding the new accounting system so I'm at a lost to what my actual account is. I've sent a support ticket to the Sales department but I guess I won't get an answer till tomorrow. sigh __________________ JoAnn

July 5th, 2007, 11:27 AM	#125 (permalink)
Bluewolf Registered User Fresh Surpasser Joined in Feb 2006 Lives in Scotland Hosted on Pass73 28 posts Gave thanks: 0 Thanked 0 times	I ordered my reseller using the BOGO promo code on the 2nd. All went smoothly, I received account details within a few short hours of signing up. However, since this, I've not received a BOGO code to claim a 2nd account and in a few hours, it'll have passed the 3 day mark. The initial info given on the thread says the codes are generated once a day? Has something gone wrong with mine somewhere? meep Have also sent a ticket to support last night, but no answer as yet, though being July 4th I don't mind. __________________ Home sweet home: Stitch[born 21-Jun-06] Pass73 Pass** EleventyOne

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