Changing The Cname

Real World · September 19th, 2003, 4:39 PM

I've changed the MX record but now I'm being asked to change the CNAME in the DNS as well is it possible to do this through the control panel?

**patrickb** · September 19th, 2003, 9:47 PM

Details would be good... Changing the MX??? Through Cpanel? I never realized you could go that detailed into the DNS records through Cpanel...

I haven't really ever paid much attention to the Cpanel, but I know that a MX record is a mail server entry, and the CNAME is basically an alias for a server/machine. Who/what is asking you to change the CNAME?

Please provide more info on this subject and maybe someone here can help you..

Real World · September 21st, 2003, 7:59 AM

You can change the MX record via the Mail section in Cpanel
I have signed up with a company who will offer free email to my visitors. ie.

blazebayley.com email but they need both these entries changing to point to their servers otherwise they cannot properly handle the email sent to blazebayley.com

Quote:

1. DNS

In order for you to see and use your new email service, you have add a DNS entry and MX record to your existing DNS. All you have to do is add the following lines to your existing DNS. For more information regarding this topic, check out the help section when you log in as postmaster -or- just CLICK HERE.
            YOURDOMAIN. IN MX 10 MAIL.OEMMAIL.COM
            THEMAIL.YOURDOMAIN. IN CNAME WEB.OEMMAIL.COM
       

Your account is live and will start recieving email as soon as your DNS is changed. DNS settings can take upwards of 24-48 hours to propigate throughout the network.

The company is oemmail.com if anyone is interested

**patrickb** · September 21st, 2003, 2:00 PM

I see... makes sense I suppose... Just send over a ticket to support and maybe they can get this fixed up for you...

**Kayla** · September 22nd, 2003, 12:03 AM

Yes, only the support team can change DNS zones and records for you. Clients don't have access to it.

September 19th, 2003, 4:39 PM	#1 (permalink)
Real World Registered User Seasoned Poster Joined in Jun 2003 Hosted on mecca & pixel 46 posts Gave thanks: 0 Thanked 0 times	I've changed the MX record but now I'm being asked to change the CNAME in the DNS as well is it possible to do this through the control panel? __________________ Planetblaze.com Server: pixel.surpasshosting.com Maidenfans.com RW::Scripts Server: mecca.surpasshosting.com

September 19th, 2003, 9:47 PM	#2 (permalink)
patrickb the one who was Super #1 Joined in Jul 2003 Lives in Memphis 1,967 posts Gave thanks: 0 Thanked 3 times	Details would be good... Changing the MX??? Through Cpanel? I never realized you could go that detailed into the DNS records through Cpanel... I haven't really ever paid much attention to the Cpanel, but I know that a MX record is a mail server entry, and the CNAME is basically an alias for a server/machine. Who/what is asking you to change the CNAME? Please provide more info on this subject and maybe someone here can help you.. __________________ Patrick Warnings: The program(s) might crash unexpectedly or behave otherwise strangely. (But of course, so do many commercial programs on Windows.) --www.gimp.org

September 21st, 2003, 2:00 PM	#4 (permalink)
patrickb the one who was Super #1 Joined in Jul 2003 Lives in Memphis 1,967 posts Gave thanks: 0 Thanked 3 times	I see... makes sense I suppose... Just send over a ticket to support and maybe they can get this fixed up for you... __________________ Patrick Warnings: The program(s) might crash unexpectedly or behave otherwise strangely. (But of course, so do many commercial programs on Windows.) --www.gimp.org

September 22nd, 2003, 12:03 AM	#5 (permalink)
Kayla Marketing Maven Surpass Staff Joined in May 2003 Lives in Chicago 24,757 posts Gave thanks: 946 Thanked 807 times	Yes, only the support team can change DNS zones and records for you. Clients don't have access to it. __________________ Follow Surpass on Twitter and Facebook And there's my own Twitter and LinkedIn

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