icon Get the most out of Surmunity, read our tips here! Need an interesting blog to read? You've got to read the Surpass Blog! | Welcome! Please register to access all of our features.
Old July 22nd, 2005, 10:23 PM   #1 (permalink)
Registered User
Fresh Surpasser
 
Joined in Jan 2005
5 posts
Gave thanks: 0
Thanked 0 times
Angry I Cant Login To CPanel HELP!

For some reason I cannot login to CPanel period.
My password is the same as my FTP and I can login to it fine, But when I try to login to CPanel, I can't please help!
Manke is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old July 22nd, 2005, 11:28 PM   #2 (permalink)
Skittles
Super #1
 
DewKnight's Avatar
 
Joined in Aug 2004
Lives in a space ship
Hosted on dedi
6,815 posts
Gave thanks: 101
Thanked 199 times
You might want to contact support and see if there is anything going on there. Make sure to let them know your website, server, and cPanel username. Also you might first try reseting your password via the cPanel.

Help Desk: http://desk.surpasshosting.com
__________________
Mountain Dew Knight
People should not be afraid of their governments. Governments should be afraid of their people.
DewKnight is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old July 23rd, 2005, 12:04 AM   #3 (permalink)
Registered User
Fresh Surpasser
 
Joined in Jan 2005
5 posts
Gave thanks: 0
Thanked 0 times
How am I supposed to reset if i cant login......
Manke is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old July 23rd, 2005, 1:29 AM   #4 (permalink)
is scientific.
Resident.
 
David's Avatar
 
Joined in Mar 2004
Lives in fear of Obama.
Hosted on Pass 7
13,111 posts
Gave thanks: 8
Thanked 34 times
you fail the login 3 times and have it send you a link to your email which will allow you to reset it
__________________
Quote:
Originally Posted by removed View Post
Internet Explorer rules.
David is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old July 24th, 2005, 3:10 AM   #5 (permalink)
Surpass Fan
Comfy Contributor
 
psfrog's Avatar
 
Joined in Jun 2004
Lives in Sweden
Hosted on Muy and Dedicated
220 posts
Gave thanks: 8
Thanked 22 times
Quote:
For some reason I cannot login to CPanel period.
My password is the same as my FTP and I can login to it fine, But when I try to login to CPanel, I can't please help!
Hello, do You get the "pop-up" window at all? Or do You get "Page can't be found"?
__________________
:: Have a great day! /Erik at http://www.psychofrog.se and http://www.manufrog.com ::
Server: Muy and Dedicated
psfrog is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old August 8th, 2005, 3:11 AM   #6 (permalink)
Registered User
Fresh Surpasser
 
Joined in Jan 2005
5 posts
Gave thanks: 0
Thanked 0 times
of course i got the "pop-up" i just cant login.
Manke is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old August 8th, 2005, 3:20 AM   #7 (permalink)
Skittles
Super #1
 
DewKnight's Avatar
 
Joined in Aug 2004
Lives in a space ship
Hosted on dedi
6,815 posts
Gave thanks: 101
Thanked 199 times
Quote:
Originally Posted by David
you fail the login 3 times and have it send you a link to your email which will allow you to reset it
Try doing that to reset your password, and if that doesn't work, then I would suggest contacting support: http://desk.surpasshosting.com
__________________
Mountain Dew Knight
People should not be afraid of their governments. Governments should be afraid of their people.
DewKnight is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old August 8th, 2005, 3:47 AM   #8 (permalink)
Surpass Fan
Comfy Contributor
 
psfrog's Avatar
 
Joined in Jun 2004
Lives in Sweden
Hosted on Muy and Dedicated
220 posts
Gave thanks: 8
Thanked 22 times
Quote:
of course i got the "pop-up" i just cant login.
Cpanel uses port 2082, and some routers or firewalls are blocking that port.
Or Your browser is blocking cookies.

If You are able to login to ftp, the password is correct - no need to change that or reset it.
It's allways the same password for cpanel and ftp - as far as I know.
__________________
:: Have a great day! /Erik at http://www.psychofrog.se and http://www.manufrog.com ::
Server: Muy and Dedicated
psfrog is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old August 8th, 2005, 4:14 AM   #9 (permalink)
Skittles
Super #1
 
DewKnight's Avatar
 
Joined in Aug 2004
Lives in a space ship
Hosted on dedi
6,815 posts
Gave thanks: 101
Thanked 199 times
Ah yes, my bad, of course he has the password right if he can log into FTP. Sometimes I really can't read.

Try resetting your cookie settings to somewhere around medium (if you use IE).. or maybe try using a different browser than the one you are currently using.
__________________
Mountain Dew Knight
People should not be afraid of their governments. Governments should be afraid of their people.
DewKnight is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On