Cpanel and website down :(

rsarwar · August 29th, 2005, 2:53 PM

I can't seem to access Cpanel or my site .. I am getting the following error:

Quote:

Notice: Undefined variable: maintenance in /home/ogyaar7/public_html/covers/index.php on line 58

Warning: Cannot modify header information - headers already sent by (output started at /home/ogyaar7/public_html/covers/index.php:58) in /home/ogyaar7/public_html/covers/Sources/Subs-Auth.php on line 211

Warning: Cannot modify header information - headers already sent by (output started at /home/ogyaar7/public_html/covers/index.php:58) in /home/ogyaar7/public_html/covers/Sources/Subs-Auth.php on line 212

Warning: Cannot modify header information - headers already sent by (output started at /home/ogyaar7/public_html/covers/index.php:58) in /home/ogyaar7/public_html/covers/Sources/Subs-Auth.php on line 213

Connection Problems
Sorry, SMF was unable to connect to the database. This may be caused by the server being busy. Please try again later.

When I try to access Cpanel I get:

Quote:

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster

o-yaar.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

--------------------------------------------------------------------------------

Apache/1.3.33 Server at www.o-yaar.com Port 80

Does anyone know what the problem might be? Or is anyone else having an similar issues? My site is a forum site http://www.o-yaar.com with SMF 1.0.5 installed.

Also when will Cpanel get the latest SMF version as an upgrade over the current?

lily16 · August 29th, 2005, 3:13 PM

I'm having the same problem except for cpanel I get a blank page

rsarwar · August 29th, 2005, 3:16 PM

You can get into cpanel?

I tried accessing another forum on my site which is now used for reference and it is also giving me a tonne of problems. I have logged a ticket with surpass tech support as well but no response yet

lily16 · August 29th, 2005, 3:21 PM

It takes a little while for a response.

I don't get to cpanel a blank page just appears like there is nothing there

H · August 29th, 2005, 3:31 PM

I'm taking a guess, but something in the server configuration must have glitched up. You'll have to wait for support to resolve this, which I think the same problem is plaging both your site and CPanel.

lily16 · August 29th, 2005, 5:48 PM

now I can access my site and it works fine, but I can't check my email in outlook and when I go to cpanel it says that "License File Expired"

I don't know what to do.

**Kayla** · August 29th, 2005, 5:59 PM

Please email support

surpasshosting.com if you are still having any issues so they can be taken care of that way.

lily16 · August 29th, 2005, 6:01 PM

Everything is ok now, I think it was being fixed little by little.
thx anyway.

rsarwar · August 30th, 2005, 7:36 AM

finally I can now access everything .. strange but this was the first time that tech support didnt help me and said everything was fine. They were asking me all the technical stuff that they should have known .. oh well at least the site is back up and running.

August 29th, 2005, 5:59 PM	#7 (permalink)
Kayla Marketing Maven Surpass Staff Joined in May 2003 Lives in Orlando 24,749 posts Gave thanks: 946 Thanked 806 times	Please email supportsurpasshosting.com if you are still having any issues so they can be taken care of that way.

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August 29th, 2005, 3:13 PM	#2 (permalink)
lily16 Registered User Fresh Surpasser Joined in Jan 2005 4 posts Gave thanks: 0 Thanked 0 times	I'm having the same problem except for cpanel I get a blank page

August 29th, 2005, 3:16 PM	#3 (permalink)
rsarwar Registered User Fresh Surpasser Joined in Aug 2005 7 posts Gave thanks: 0 Thanked 0 times	You can get into cpanel? I tried accessing another forum on my site which is now used for reference and it is also giving me a tonne of problems. I have logged a ticket with surpass tech support as well but no response yet

August 29th, 2005, 3:21 PM	#4 (permalink)
lily16 Registered User Fresh Surpasser Joined in Jan 2005 4 posts Gave thanks: 0 Thanked 0 times	It takes a little while for a response. I don't get to cpanel a blank page just appears like there is nothing there

August 29th, 2005, 3:31 PM	#5 (permalink)
H after g, before i Resident. Joined in Jul 2004 Lives in N,BC,CA 8,084 posts Gave thanks: 48 Thanked 131 times	I'm taking a guess, but something in the server configuration must have glitched up. You'll have to wait for support to resolve this, which I think the same problem is plaging both your site and CPanel.

August 29th, 2005, 5:48 PM	#6 (permalink)
lily16 Registered User Fresh Surpasser Joined in Jan 2005 4 posts Gave thanks: 0 Thanked 0 times	now I can access my site and it works fine, but I can't check my email in outlook and when I go to cpanel it says that "License File Expired" I don't know what to do.

August 29th, 2005, 6:01 PM	#8 (permalink)
lily16 Registered User Fresh Surpasser Joined in Jan 2005 4 posts Gave thanks: 0 Thanked 0 times	Everything is ok now, I think it was being fixed little by little. thx anyway.

August 30th, 2005, 7:36 AM	#9 (permalink)
rsarwar Registered User Fresh Surpasser Joined in Aug 2005 7 posts Gave thanks: 0 Thanked 0 times	finally I can now access everything .. strange but this was the first time that tech support didnt help me and said everything was fine. They were asking me all the technical stuff that they should have known .. oh well at least the site is back up and running.

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