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November 17th, 2005, 9:34 AM
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#1 (permalink) |
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Resetting lost password
A customer has lost their password, which they reset previous so I dont know what it is either. How do I reset their password thru cPanel. It asks for the old password...but that is long gone.
Thanks in advance.
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November 17th, 2005, 10:34 AM
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#2 (permalink) |
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If you have a reseller account, then you can reset passwords in WHM using "Password Modification."
If you only have access to cPanel, then you will need to get Surpass it reset the password.
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November 17th, 2005, 5:18 PM
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#3 (permalink) | |
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is scientific.
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or you can keep trying to log into cpanel with 3 failed attempts, and it should prompt you to reset it from there
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