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Old December 1st, 2005, 4:02 PM   #1 (permalink)
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Monthly Bandwidth Chart

How often does the Monthly Bandwidth Chart update? The reason I ask is because it's been a few days and there is nothing showing up on my monthly chart. The daily chart seems to be working fine, but nothing showing up on the monthly.

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Old December 2nd, 2005, 1:56 PM   #2 (permalink)
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how do you get to this "monthly chart" that you speak of?
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Old December 2nd, 2005, 2:58 PM   #3 (permalink)
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Quote:
Originally Posted by ozzy
how do you get to this "monthly chart" that you speak of?
Sorry, what I meant was the yearly graph whose X-axis is labled with the months. It can be found in the Cpanel under Web/FTP stats--->Bandwidth, this is what I am refering to:



As you can see there is no traffic indicated, and I have seen up to 50mbps on the daily chart. Just wondering why it isn't showing up on the yearly?

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Old December 2nd, 2005, 3:30 PM   #4 (permalink)
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Seems like a bug or something. Contact support at desk.surpasshosting.com
And they may fix this issue. I've looked in to my bandwidth graph and it showed me the yearly usage.
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Old December 2nd, 2005, 4:22 PM   #5 (permalink)
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I have initiated a ticket and will let you know what was wrong (if they tell me).

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Old December 2nd, 2005, 6:50 PM   #6 (permalink)
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mine doesn't show either... maybe i should contact support as well.
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Old December 3rd, 2005, 4:49 PM   #7 (permalink)
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Quote:
Originally Posted by ozzy
mine doesn't show either... maybe i should contact support as well.
You probably should because I don't think it is something you can fix yourself. You would need root access to the server in order to fix yourself.

Still working on getting mine fix, so I'll let you know.

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Old December 3rd, 2005, 5:05 PM   #8 (permalink)
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When was your site created.
It looks like you haven't used any bandwidth, so why would it show anything?
... Mines shows stuff...
Make sure your looking at the end of the year :p
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Old December 3rd, 2005, 8:15 PM   #9 (permalink)
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Quote:
Originally Posted by twirp
When was your site created.
It looks like you haven't used any bandwidth, so why would it show anything?
... Mines shows stuff...
Make sure your looking at the end of the year :p
Yeah it looks like I haven't used any bandwidth because it's not working.

I have a 100MB test file and it has been downloaded probably 50-100 times, so I know I have used bandwidth. Also the pie charts show bandwidth used.

-Mark
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