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November 10th, 2003, 8:51 AM
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#10 (permalink) |
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Registered User
Fresh Surpasser
Joined in Nov 2003
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oh, and I might just add that I had to go into www.surpasshosting.com/order and then click on the clogin.php file to access the client login. Is there actually a link to the client login page? And I lost my password around 24 hours ago and still haven't recieved anything about it.
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November 10th, 2003, 12:54 PM
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#11 (permalink) |
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Registered User
Fresh Surpasser
Joined in Nov 2003
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Ok, I really would like some answers please. Firstly, my email is working since I've been sent a couple of messages from other people. So:
1) Why wasn't I sent a notification email? 2) Why do I get no reply for an entire day on a trouble ticket marked 'urgent' 3) Why when I ask for my details to be resent does nothing happen? Thanks, Zax |
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November 10th, 2003, 1:56 PM
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#12 (permalink) |
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Searcher
Surpass Staff
Joined in May 2003
Lives in Orlando
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The actual link is:
http://www.surpasshosting.com/order/clogin.php This is perfectly found in the Surpass Tutorials section, called Tutorial: Client Area so I am sure a search of the forum brings up that link.
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November 10th, 2003, 2:30 PM
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#13 (permalink) |
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Searcher
Surpass Staff
Joined in May 2003
Lives in Orlando
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I noticed your client area log in was capitalized..
I changed your username to zax and I have PMed your password.
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November 10th, 2003, 2:53 PM
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#14 (permalink) |
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Searcher
Surpass Staff
Joined in May 2003
Lives in Orlando
24,509 posts
Gave thanks: 936
Thanked 787 times
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You access our server by going to the IP address in the email followed by :2082
http://iphere:2082 Enter your username and password. Your domain is registered at GoDaddy and the DNS are correct. Name Server: DNS11.SURPASSHOSTING.COM DNS12.SURPASSHOSTING.COM You'll just have to wait more.. I can't see your site yet either.
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