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November 10th, 2003, 10:19 AM
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#1 (permalink) |
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Registered User
Fresh Surpasser
Joined in May 2003
7 posts
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Hi..
Anybody here have experience installing this Livehelp, coz I try so many times to install and re-install livehelp but come out the same error.. " The username you entered Does not exist." In fact data.sql configured accordingly but still having the same error...anybody here can help me to solve this problem. :ask: |
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November 10th, 2003, 10:25 AM
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#2 (permalink) |
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Surpass Fan
Excelling Contributor
Joined in Jul 2003
Lives in Florida
Hosted on D9
833 posts
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did you try killing the db before you re-installed?
ill try it and let u know if it works for me
__________________
Clove Surpass Reseller (2+ Years Now!!!) Various Clients on D9  Winner of 2004 Surpassies Most Prolific Award!(& still didnt get my poster hee hee) |
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November 10th, 2003, 10:30 AM
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#3 (permalink) |
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Surpass Fan
Excelling Contributor
Joined in Jul 2003
Lives in Florida
Hosted on D9
833 posts
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I just installed it, ok.. I didnt get any errors.. I am on Dime9, it looks like it created a db named lhelp1 perhaps kill that and the folder and try again?
__________________
Clove Surpass Reseller (2+ Years Now!!!) Various Clients on D9 Winner of 2004 Surpassies Most Prolific Award!(& still didnt get my poster hee hee) |
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