Should I Restore A Db Or Wait?

mrleblanc · December 13th, 2003, 1:32 AM

I came to Surmunity when I noticed some problems with my site. I have been looking at all of the posts about the hacking issue. I believe I am on pico but I'm not certain. In any case, my site seems to be up and running except for one very vital part. I have a moodle database installed with courses that support teachers and their learners. My moodle site seems to be down. I made a backup one week ago but I am reluctant to try and restore it unless it is necessary. I don't want people to loose a week's worth of work and I don't want to screw anything up.

When I look at cPanel I see that Disk hda3 (/) is at 90% and flashing red. Disk hda1 (/backup) is at 92% and flashing red. I don't know what that all means but I assume the server is having difficulties. I also noticed that the fantastico in cPanel seems to be unavailable. My question is:

Should I give this 24 hours before I panic and try to do some sort of restore/salvage or should I just get to it right away? :fear:

**patrickb** · December 13th, 2003, 5:49 AM

Hrmm, what is your domain name? I can find out if you are on pixel or not...

ScarBittenRoss · December 13th, 2003, 11:44 AM

Horde Email, Squirrelmail, sql functions and .php are not working on my domain/subdomains on the site.

mySQL has failed, and dunno why horde and squirrelmail don't exist now

A support ticket has been sent.

**patrickb** · December 13th, 2003, 12:00 PM

Hi Ross,

I don't see any tickets from you recently. The only one I see from you is regarding your stats not updating, which should be fixed.

As for the new problem, I just checked it, and it should be fixed now as well. Let me know something....

mrleblanc · December 13th, 2003, 12:09 PM

Thank you for you help. It looks like everything is now up and running; although when I look at the server status under cPanel 'Disk hdb1 (/backup)' is still flashing red. I believe that I'm on pico server.

I'm off to make another backup quickly. :blink:

**Emmanuel** · December 13th, 2003, 12:15 PM

backup flashing red is actually good, which means the backup drive is actually backing up the accounts on the server

:surpass:

**patrickb** · December 13th, 2003, 12:19 PM

BTW, there was another post regarding this. There WAS a problem with pico, and I have fixed it. Please let me know if it works for you now...

mrleblanc · December 13th, 2003, 4:22 PM

Everything is checking out fine now. When I was having trouble last night, I noticed that fantastico was not available from cPanel. Now that everything is working, cPanel is also up and running from cPanel. I don't know if this is a coincidence.

I was originally on the now defunct hispida server. I believe we were moved over to pico or pica but I don't recall now.

December 13th, 2003, 1:32 AM	#1 (permalink)
mrleblanc Registered User Seasoned Poster Joined in Jun 2003 Lives in VAncouver, BC 59 posts Gave thanks: 0 Thanked 0 times	I came to Surmunity when I noticed some problems with my site. I have been looking at all of the posts about the hacking issue. I believe I am on pico but I'm not certain. In any case, my site seems to be up and running except for one very vital part. I have a moodle database installed with courses that support teachers and their learners. My moodle site seems to be down. I made a backup one week ago but I am reluctant to try and restore it unless it is necessary. I don't want people to loose a week's worth of work and I don't want to screw anything up. When I look at cPanel I see that Disk hda3 (/) is at 90% and flashing red. Disk hda1 (/backup) is at 92% and flashing red. I don't know what that all means but I assume the server is having difficulties. I also noticed that the fantastico in cPanel seems to be unavailable. My question is: Should I give this 24 hours before I panic and try to do some sort of restore/salvage or should I just get to it right away? :fear: __________________ Pico Server MySandbox

December 13th, 2003, 5:49 AM	#2 (permalink)
patrickb the one who was Super #1 Joined in Jul 2003 Lives in Memphis 1,967 posts Gave thanks: 0 Thanked 3 times	Hrmm, what is your domain name? I can find out if you are on pixel or not... __________________ Patrick Warnings: The program(s) might crash unexpectedly or behave otherwise strangely. (But of course, so do many commercial programs on Windows.) --www.gimp.org

December 13th, 2003, 11:44 AM	#3 (permalink)
ScarBittenRoss Registered User Seasoned Poster Joined in Jul 2003 40 posts Gave thanks: 0 Thanked 0 times	Horde Email, Squirrelmail, sql functions and .php are not working on my domain/subdomains on the site. mySQL has failed, and dunno why horde and squirrelmail don't exist now A support ticket has been sent. __________________ ---- Ross ---- Domain: scarbitten.co.uk Server: Pico

December 13th, 2003, 12:00 PM	#4 (permalink)
patrickb the one who was Super #1 Joined in Jul 2003 Lives in Memphis 1,967 posts Gave thanks: 0 Thanked 3 times	Hi Ross, I don't see any tickets from you recently. The only one I see from you is regarding your stats not updating, which should be fixed. As for the new problem, I just checked it, and it should be fixed now as well. Let me know something.... __________________ Patrick Warnings: The program(s) might crash unexpectedly or behave otherwise strangely. (But of course, so do many commercial programs on Windows.) --www.gimp.org

December 13th, 2003, 12:09 PM	#5 (permalink)
mrleblanc Registered User Seasoned Poster Joined in Jun 2003 Lives in VAncouver, BC 59 posts Gave thanks: 0 Thanked 0 times	Thank you for you help. It looks like everything is now up and running; although when I look at the server status under cPanel 'Disk hdb1 (/backup)' is still flashing red. I believe that I'm on pico server. I'm off to make another backup quickly. :blink: __________________ Pico Server MySandbox

December 13th, 2003, 12:15 PM	#6 (permalink)
Emmanuel CTO, Surpass Hosting Super #1 Joined in Apr 2003 Lives in Florida 1,824 posts Gave thanks: 10 Thanked 134 times	backup flashing red is actually good, which means the backup drive is actually backing up the accounts on the server :surpass: __________________ Emmanuel :: Surpass Hosting Network Admin http://www.SurpassHosting.com

December 13th, 2003, 12:19 PM	#7 (permalink)
patrickb the one who was Super #1 Joined in Jul 2003 Lives in Memphis 1,967 posts Gave thanks: 0 Thanked 3 times	BTW, there was another post regarding this. There WAS a problem with pico, and I have fixed it. Please let me know if it works for you now... __________________ Patrick Warnings: The program(s) might crash unexpectedly or behave otherwise strangely. (But of course, so do many commercial programs on Windows.) --www.gimp.org

December 13th, 2003, 4:22 PM	#8 (permalink)
mrleblanc Registered User Seasoned Poster Joined in Jun 2003 Lives in VAncouver, BC 59 posts Gave thanks: 0 Thanked 0 times	Everything is checking out fine now. When I was having trouble last night, I noticed that fantastico was not available from cPanel. Now that everything is working, cPanel is also up and running from cPanel. I don't know if this is a coincidence. I was originally on the now defunct hispida server. I believe we were moved over to pico or pica but I don't recall now. __________________ Pico Server MySandbox

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