Why can't some people see my site?

franwald · April 6th, 2007, 11:14 AM

I have a couple of unique problems that I am attempting to resolve regarding http://ripdamerica.org.
This site was designed using e107 which is a CMS program.
I chose this one over others (Xzoom etc) because it uses html themes which are much easier to customize.

(1) The problem is that certain individuals get a message on IE that says "you are not authorized to view this page" while in Firefox they get a blank page.
This only happens to a few. Most folks see the site perfectly.
I suggested them that it seems to be a browser issue or perhaps an issue with their routers, but that does not seem to be the case.
Signup is not required to view the site and the opening page is not password protected.
Does anyone have any ideas as to why this is happening.

(2) I am unable to make a java drop down menu work on this site. I am using Allweb menus and have made the correct location links to where the js file is located.

I would appreciate any help on this you folks can offer.
Thanks ahead of time.
Frank

**Bigjohn** · April 7th, 2007, 5:11 PM

Check file and directory permissions. That's usualy the cause of something like this. You didn't say which server you were on, but if PHPSUEXEC is on the server, files need 644 and directories - 777. Have you tried Joomla?

John

Patty · April 7th, 2007, 5:30 PM

Are you using another language besides English? If so, it could be that some language files are missing or corrupted.

I use e107 for one of my clients and it's a great system, very easy to customize indeed. I had a similar problem with a blank page in some areas and it was related to language files.

Also check file permissions like Bigjohn said. Except that directories should be 755 on phpsuexec servers.

**Bigjohn** · April 7th, 2007, 5:48 PM

My bad.. Damn heavy fingers! 644 and 755.

April 6th, 2007, 11:14 AM	#1 (permalink)
franwald Registered User Seasoned Poster Joined in Aug 2003 46 posts Gave thanks: 0 Thanked 0 times	Why can't some people see my site? I have a couple of unique problems that I am attempting to resolve regarding http://ripdamerica.org. This site was designed using e107 which is a CMS program. I chose this one over others (Xzoom etc) because it uses html themes which are much easier to customize. (1) The problem is that certain individuals get a message on IE that says "you are not authorized to view this page" while in Firefox they get a blank page. This only happens to a few. Most folks see the site perfectly. I suggested them that it seems to be a browser issue or perhaps an issue with their routers, but that does not seem to be the case. Signup is not required to view the site and the opening page is not password protected. Does anyone have any ideas as to why this is happening. (2) I am unable to make a java drop down menu work on this site. I am using Allweb menus and have made the correct location links to where the js file is located. I would appreciate any help on this you folks can offer. Thanks ahead of time. Frank

April 7th, 2007, 5:11 PM	#2 (permalink)
Bigjohn minor deity Super #1 Joined in Apr 2004 Lives in Georgia Hosted on XEON 7,364 posts Gave thanks: 25 Thanked 94 times	Check file and directory permissions. That's usualy the cause of something like this. You didn't say which server you were on, but if PHPSUEXEC is on the server, files need 644 and directories - 777. Have you tried Joomla? John __________________ Proud to be a Surmunity Mod! XEON PASS60 PASS61 Make a fundamental difference! My Sites: Curious about Brewing Beer? Join the community! >>>>> Some Change is GOOD! Keep your paycheck! Support the Fair Tax Get into an Art museum Victorian London It's your brain -*ON WEB* - mybrainhost.com (under development) What SHOULD Government do? Much Less than it Does!

April 7th, 2007, 5:30 PM	#3 (permalink)
Patty Registered User Excelling Contributor Joined in Feb 2005 532 posts Gave thanks: 83 Thanked 24 times	Are you using another language besides English? If so, it could be that some language files are missing or corrupted. I use e107 for one of my clients and it's a great system, very easy to customize indeed. I had a similar problem with a blank page in some areas and it was related to language files. Also check file permissions like Bigjohn said. Except that directories should be 755 on phpsuexec servers. __________________ Patty Pass 57 \| Dime999 \| SH 110

April 7th, 2007, 5:48 PM	#4 (permalink)
Bigjohn minor deity Super #1 Joined in Apr 2004 Lives in Georgia Hosted on XEON 7,364 posts Gave thanks: 25 Thanked 94 times	My bad.. Damn heavy fingers! 644 and 755. __________________ Proud to be a Surmunity Mod! XEON PASS60 PASS61 Make a fundamental difference! My Sites: Curious about Brewing Beer? Join the community! >>>>> Some Change is GOOD! Keep your paycheck! Support the Fair Tax Get into an Art museum Victorian London It's your brain -*ON WEB* - mybrainhost.com (under development) What SHOULD Government do? Much Less than it Does!

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Rate This Thread
Rate This Thread:

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)