Need Help With Ftp For Subdomain

jennsreality · February 12th, 2004, 10:19 AM

Hi,

A few days ago I made a subdomain on my website (http://www.unexpectedrealities.com). I wanted to give that subdomain it's own ftp access, so that it would only upload files to that folder, and Cpanel said all I had to do was create a an ftp account with the same. I did that, but everytime I try to connect to ftp.unexpectedrealities.com and then typing in the username and password, it doesn't work. I've tried everything, but it won't work. Was there something else I was supposed to do to get this subdomain ftp account to work?

MrNilo · February 12th, 2004, 10:43 AM

I've got a subdomain on my site (webcam.thingie.net). I created a ftp account called "webcam" and made it's home dir /webcam (/public_html/webcam or /www/webcam) - this made the root of the ftp account the same directory that the subdomain is in.

.... does that make sense?

jennsreality · February 12th, 2004, 12:37 PM

I understand how the it makes the root of the ftp account, but the problem is that for some reason I can't ftp with that account. That's what I was asking, is if there was something wrong.

**Aric** · February 12th, 2004, 2:45 PM

Are you typing the FTP username correctly?

ftpuser

yourdomain.com or ftpuser+yourdomain.com

Have you tried deleting and recreating the FTP account?

MrNilo · February 12th, 2004, 3:09 PM

ya, what they said. Sorry I miss understood your question.

**patrickb** · February 12th, 2004, 5:07 PM

Also, there is a restriction for FTP login names of 32 characters. Make certain that the full login user

domain.com doesn't exceed this amount.

jennsreality · February 12th, 2004, 5:23 PM

Thank you, Patrick. That was the problem, it was over 32 characters. It's working now.

Code3TJ · March 20th, 2004, 5:00 PM

Please bear with me - new to all this stuff. I also created a subdomain and an ftp account limited to the subdomain. If I try to access it, I get the following message:

Quote:

550 Can't change directory to /blah.mydomain.com: no such file or directory

Any ideas what I'm doing wrong?
TIA

**Jamie** · March 21st, 2004, 4:33 AM

OK, what server are you guys on? B/C I have this same exact problem and I thought maybe it was just something I was doing wrong. But I followed the rules above:

1. Create subdomain
2. Create FTP user with same name as subdomain
3. Make sure path is same as username
4. Verify name is not 32 characters or longer
5. Verify during FTP I use the correct full username (name

domain.com), etc.
6. Get the stupid 550 error.

I am using DWMX to FTP and have more than 10 domains/subdomains that use to FTP with the same program and I don't have these problems. Only when I try to use an FTP user other than my root. Any help you can give would be MUCH appreciated.

February 12th, 2004, 10:19 AM	#1 (permalink)
jennsreality Registered User Fresh Surpasser Joined in Jan 2004 Lives in USA Hosted on Sea 5 posts Gave thanks: 0 Thanked 0 times	Hi, A few days ago I made a subdomain on my website (http://www.unexpectedrealities.com). I wanted to give that subdomain it's own ftp access, so that it would only upload files to that folder, and Cpanel said all I had to do was create a an ftp account with the same. I did that, but everytime I try to connect to ftp.unexpectedrealities.com and then typing in the username and password, it doesn't work. I've tried everything, but it won't work. Was there something else I was supposed to do to get this subdomain ftp account to work? __________________ "Writing is easy; all you do is sit staring at a blank sheet of paper until the drops of blood form on your forehead." -Gene Fowler unexpectedrealities.com

February 12th, 2004, 12:37 PM	#3 (permalink)
jennsreality Registered User Fresh Surpasser Joined in Jan 2004 Lives in USA Hosted on Sea 5 posts Gave thanks: 0 Thanked 0 times	I understand how the it makes the root of the ftp account, but the problem is that for some reason I can't ftp with that account. That's what I was asking, is if there was something wrong. __________________ "Writing is easy; all you do is sit staring at a blank sheet of paper until the drops of blood form on your forehead." -Gene Fowler unexpectedrealities.com

February 12th, 2004, 2:45 PM	#4 (permalink)
Aric Just Some Guy.. Comfy Contributor Joined in Oct 2003 127 posts Gave thanks: 0 Thanked 5 times	Are you typing the FTP username correctly? ftpuseryourdomain.com or ftpuser+yourdomain.com Have you tried deleting and recreating the FTP account? __________________ Now Released: cPanel: A User's Guide Web Host Manager Administration Guide

February 12th, 2004, 5:07 PM	#6 (permalink)
patrickb the one who was Super #1 Joined in Jul 2003 Lives in Memphis 1,967 posts Gave thanks: 0 Thanked 3 times	Also, there is a restriction for FTP login names of 32 characters. Make certain that the full login userdomain.com doesn't exceed this amount. __________________ Patrick Warnings: The program(s) might crash unexpectedly or behave otherwise strangely. (But of course, so do many commercial programs on Windows.) --www.gimp.org

February 12th, 2004, 5:23 PM	#7 (permalink)
jennsreality Registered User Fresh Surpasser Joined in Jan 2004 Lives in USA Hosted on Sea 5 posts Gave thanks: 0 Thanked 0 times	Thank you, Patrick. That was the problem, it was over 32 characters. It's working now. __________________ "Writing is easy; all you do is sit staring at a blank sheet of paper until the drops of blood form on your forehead." -Gene Fowler unexpectedrealities.com

February 12th, 2004, 10:43 AM	#2 (permalink)
MrNilo Registered User Comfy Contributor Joined in Jan 2004 Lives in Sterling, VA Hosted on Fresh 118 posts Gave thanks: 0 Thanked 0 times	I've got a subdomain on my site (webcam.thingie.net). I created a ftp account called "webcam" and made it's home dir /webcam (/public_html/webcam or /www/webcam) - this made the root of the ftp account the same directory that the subdomain is in. .... does that make sense?

February 12th, 2004, 3:09 PM	#5 (permalink)
MrNilo Registered User Comfy Contributor Joined in Jan 2004 Lives in Sterling, VA Hosted on Fresh 118 posts Gave thanks: 0 Thanked 0 times	ya, what they said. Sorry I miss understood your question.

March 21st, 2004, 4:33 AM	#9 (permalink)
Jamie Surpass Fan Comfy Contributor Joined in Oct 2003 Hosted on Dedicated 297 posts Gave thanks: 0 Thanked 0 times	OK, what server are you guys on? B/C I have this same exact problem and I thought maybe it was just something I was doing wrong. But I followed the rules above: 1. Create subdomain 2. Create FTP user with same name as subdomain 3. Make sure path is same as username 4. Verify name is not 32 characters or longer 5. Verify during FTP I use the correct full username (namedomain.com), etc. 6. Get the stupid 550 error. I am using DWMX to FTP and have more than 10 domains/subdomains that use to FTP with the same program and I don't have these problems. Only when I try to use an FTP user other than my root. Any help you can give would be MUCH appreciated. __________________ Jme ++++++ Site: WalkerNetwork.com My Dumb Blog Server: Dedicated IM: Visit my profile for more info. Official Title: Queen of Run-On Sentences [ONE] - The Campaign to Make Poverty History

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