MJCW

OK, new to here. So far so good. As a typical guy, I jump in with both feet.

I set up Livehelp 2.7. Went flawlessly. Looks pretty cool; has what we need. BUT....

If I am online in the admin (either status) and somone goes into my site, the browser locks up. Pert near everytime. I have to force it closed and restart the browser and log back in.

I have been able to talk to myself (boring as heck) thru my dsl and a laptop on dialup. Yes, it locked up but worked when i logged back in.

Furthermore.... I can only edit pushes and comments when in an active chat. From the settings page the links wont work. Also, intalking with myself I tried some pushes. They sent but did not work on the laptop.

Anyone ever have sucess with this? Can I borrow a cup of advice?

MJCW

George

Hi MJCW.

The best free advice I can give you is to visit http://www.craftysyntax.com/support/

They also have an old support forum there that may have the answer for your issues. But they don't have any live help.

Welcome aboard.

george

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MJCW

Thanks George

Been there, done that. Can't really find any answer there. But, perhaps I know the problem.

I'm going to wait until they finish the cable upgrade out here (we're in the middle of nowhere) when they change us to a bi-directional digital. We use cable down but phone up. I think that this may be part of the problem.

We've been here a year and the upgrade has always been a month away. At least I can now look out the window and see then stringing new lines! I'm told that the over-heads have been activated, now they only need to run new lines in and replace the box.

Thanks,

M