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Old September 14th, 2004, 10:03 PM   #1 (permalink)
ttd
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Disk Space doesn't add up

Hi,

My friend and I host a site with Surpass (http://vanguardsquad.com) and while we were in cpanel today looking at our disk usage etc. we noticed that the disk space available does not reflect our hosting package. Here is the details:

package- power (3000 MB of disk space alloted)

Our disk usage- 592.04 Megabites

Our disk Space available: 157.96 Megabites

The sum of our disk usage and available space adds up to 750 MB which is way less than what we are paying for. What could be happening. We thought maybe someone was hacking into our space and storing hidden folder but we wanted to see what the experts had to say about it.

Thanks for your help.

td
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Old September 14th, 2004, 10:05 PM   #2 (permalink)
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E-mail support and ask them to run quotas on your server again. Make sure you send in your usage information, so they know why you want them to.
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Old September 14th, 2004, 10:30 PM   #3 (permalink)
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This users' bandwidth and diskspace quotas were readjusted to the current allotment.
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Old September 14th, 2004, 10:35 PM   #4 (permalink)
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That's great. Impressive response time too. Thank you.
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Old September 14th, 2004, 10:43 PM   #5 (permalink)
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Quote:
Originally Posted by ttd
That's great. Impressive response time too. Thank you.
Yes, yes it was, wasn't it?

I'll pass on the compliment to the admin involved.

Welcome to the forum, by the way.
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