D10 (72.29.74.179) : Resellers

Karam · August 1st, 2003, 11:00 AM

This thread is a timeline for all events occuring to the server Dime10.

Each time this server has an issue it will be posted here.

If you cannot access your site, and there is no announcement here, the reason for it is not caused by this server or our network. You must email support

surpasshosting.com to find the root of your problem.

Thank you.

Dime 10 Summary
Aug 1 - Upgrade (A bit unexpected...)

Karam · August 1st, 2003, 11:02 AM

Dime 10 is now being Upgraded (Apache and more) this will take about an hour or so.

**Kayla** · February 29th, 2004, 8:46 PM

Accounts on this server will be moved into a dual xeon machine tonight.
You will not have to make any changes unless you use custom DNS. If so, please make sure you are subscribed to this forum so that we can give you the new IPs.

Again, you do not have to do ANYTHING yet. We are only transferring the files and there are no permanent changes. We will not make any permanent changes until everyone is informed.

**Emmanuel** · March 1st, 2004, 12:42 AM

New Dime10 is online

Processor Info

Processor #1 Vendor: GenuineIntel
Processor #1 Name: Intel(R) Xeon(TM) CPU 2.40GHz
Processor #1 speed: 2405.509 MHz
Processor #1 cache size: 512 KB

Processor #2 Vendor: GenuineIntel
Processor #2 Name: Intel(R) Xeon(TM) CPU 2.40GHz
Processor #2 speed: 2405.509 MHz
Processor #2 cache size: 512 KB

Processor #3 Vendor: GenuineIntel
Processor #3 Name: Intel(R) Xeon(TM) CPU 2.40GHz
Processor #3 speed: 2405.509 MHz
Processor #3 cache size: 512 KB

Processor #4 Vendor: GenuineIntel
Processor #4 Name: Intel(R) Xeon(TM) CPU 2.40GHz
Processor #4 speed: 2405.509 MHz
Processor #4 cache size: 512 KB

Memory Information
Memory: 2069224k

System Information
Linux dime10.dizinc.com 2.4.25-ow1 #2 SMP Sun Feb 29 23:44:17 EST 2004 i686 i686 i386 GNU/Linux

The account migration has begun at 12 AM March 1 2004

We expect it to last about up to 36 hours.

We strongly suggest you do not update your site between the move as the accounts will be transferred from what is on the server as of 12 AM march 1 2004.

Your full cooperation is needed.

thank you

**Kayla** · March 4th, 2004, 4:27 PM

3/2/2004
11:40 PM

The accounts are nearly done transferring into the new server.

If you use custom DNS for you or your clients, you must now change the IPs of them at your registrar.

ns1 66.193.175.250
ns2 66.193.175.251

If you use the default DNS servers, you do not have to make any changes at all.

Again, if you use custom DNS you must update them with those IPs above.

During this time you can log into the server using the IP

http://66.193.175.250:2082
http://66.193.175.250:2086

If you cannot log in, you may be of the last accounts that were transferred. Please email support if you can't login by tomorrow, 11 A.M. EST.

You would only have downed sites if your account didn't transfer properly of if you didn't set the new IPs if you use custom DNS. Other than that, the move was intended to go smoothly since your sites on the old server were there at the same time the DNS was propagating to the new server.

**Kayla** · March 18th, 2005, 10:43 AM

Please read the information below carefully if you are located on this server.

The old IP is 66.193.175.250

The new IP is 72.29.74.179

IF YOU USE CUSTOM DNS, YOU *MUST* UPDATE YOUR DNS IPs. THIS IS MANDATORY.

ns1 >> 72.29.74.180
ns2 >> 72.29.74.181

If you go to your site and you see a cPanel page that reads "No website configured at this address" that means your local computer
is trying to load your site on the old IP. Simply restart your PC, modem or router so it can release it from cache.

P.S. If you are using an SSL or have a static IP email e

surpasshosting.com with your domain name so we can assign you a new static IP and make sure your SSL is working correctly.

**sam** · June 6th, 2005, 10:45 AM

Dime10 had an issue last night and the hardware failed to boot on routine maintenance, wich forced us to restore accounts from the backups we had.

If you have offline backups that are more recent and require assistance with the restore, please email support.

**Emmanuel** · January 21st, 2006, 8:37 PM

d10 will have a 2 hour downtime window between
6am and 8am Sunday Jan 22 2006 EST. We will be doing
some movement of racks within the datacenter. We
picked this time which has shown to be the least
traffic on the server. We apologize for any inconvenience.

August 1st, 2003, 11:00 AM	#1 (permalink)
Karam Registered User Comfy Contributor Joined in Jul 2003 Lives in Canada 104 posts Gave thanks: 0 Thanked 0 times	D10 (72.29.74.179) : Resellers This thread is a timeline for all events occuring to the server Dime10. Each time this server has an issue it will be posted here. If you cannot access your site, and there is no announcement here, the reason for it is not caused by this server or our network. You must email supportsurpasshosting.com to find the root of your problem. Thank you. Dime 10 Summary Aug 1 - Upgrade (A bit unexpected...)

February 29th, 2004, 8:46 PM	#3 (permalink)
Kayla Searcher Surpass Staff Joined in May 2003 Lives in Orlando 24,509 posts Gave thanks: 936 Thanked 787 times	Accounts on this server will be moved into a dual xeon machine tonight. You will not have to make any changes unless you use custom DNS. If so, please make sure you are subscribed to this forum so that we can give you the new IPs. Again, you do not have to do ANYTHING yet. We are only transferring the files and there are no permanent changes. We will not make any permanent changes until everyone is informed. __________________ Follow Surpass on Twitter and Facebook Check out interesting finds on the Surpass Blog .... it's coming.

March 1st, 2004, 12:42 AM	#4 (permalink)
Emmanuel CTO, Surpass Hosting Super #1 Joined in Apr 2003 Lives in Florida 1,811 posts Gave thanks: 10 Thanked 131 times	Dime10 New Dime10 is online Processor Info Processor #1 Vendor: GenuineIntel Processor #1 Name: Intel(R) Xeon(TM) CPU 2.40GHz Processor #1 speed: 2405.509 MHz Processor #1 cache size: 512 KB Processor #2 Vendor: GenuineIntel Processor #2 Name: Intel(R) Xeon(TM) CPU 2.40GHz Processor #2 speed: 2405.509 MHz Processor #2 cache size: 512 KB Processor #3 Vendor: GenuineIntel Processor #3 Name: Intel(R) Xeon(TM) CPU 2.40GHz Processor #3 speed: 2405.509 MHz Processor #3 cache size: 512 KB Processor #4 Vendor: GenuineIntel Processor #4 Name: Intel(R) Xeon(TM) CPU 2.40GHz Processor #4 speed: 2405.509 MHz Processor #4 cache size: 512 KB Memory Information Memory: 2069224k System Information Linux dime10.dizinc.com 2.4.25-ow1 #2 SMP Sun Feb 29 23:44:17 EST 2004 i686 i686 i386 GNU/Linux The account migration has begun at 12 AM March 1 2004 We expect it to last about up to 36 hours. We strongly suggest you do not update your site between the move as the accounts will be transferred from what is on the server as of 12 AM march 1 2004. Your full cooperation is needed. thank you __________________ Emmanuel :: Surpass Hosting Network Admin http://www.SurpassHosting.com

March 4th, 2004, 4:27 PM	#5 (permalink)
Kayla Searcher Surpass Staff Joined in May 2003 Lives in Orlando 24,509 posts Gave thanks: 936 Thanked 787 times	3/2/2004 11:40 PM The accounts are nearly done transferring into the new server. If you use custom DNS for you or your clients, you must now change the IPs of them at your registrar. ns1 66.193.175.250 ns2 66.193.175.251 If you use the default DNS servers, you do not have to make any changes at all. Again, if you use custom DNS you must update them with those IPs above. During this time you can log into the server using the IP http://66.193.175.250:2082 http://66.193.175.250:2086 If you cannot log in, you may be of the last accounts that were transferred. Please email support if you can't login by tomorrow, 11 A.M. EST. You would only have downed sites if your account didn't transfer properly of if you didn't set the new IPs if you use custom DNS. Other than that, the move was intended to go smoothly since your sites on the old server were there at the same time the DNS was propagating to the new server. __________________ Follow Surpass on Twitter and Facebook Check out interesting finds on the Surpass Blog .... it's coming.

March 18th, 2005, 10:43 AM	#6 (permalink)
Kayla Searcher Surpass Staff Joined in May 2003 Lives in Orlando 24,509 posts Gave thanks: 936 Thanked 787 times	Please read the information below carefully if you are located on this server. The old IP is 66.193.175.250 The new IP is 72.29.74.179 IF YOU USE CUSTOM DNS, YOU MUST UPDATE YOUR DNS IPs. THIS IS MANDATORY. ns1 >> 72.29.74.180 ns2 >> 72.29.74.181 If you go to your site and you see a cPanel page that reads "No website configured at this address" that means your local computer is trying to load your site on the old IP. Simply restart your PC, modem or router so it can release it from cache. P.S. If you are using an SSL or have a static IP email esurpasshosting.com with your domain name so we can assign you a new static IP and make sure your SSL is working correctly.

August 1st, 2003, 11:02 AM	#2 (permalink)
Karam Registered User Comfy Contributor Joined in Jul 2003 Lives in Canada 104 posts Gave thanks: 0 Thanked 0 times	Dime 10 is now being Upgraded (Apache and more) this will take about an hour or so.

June 6th, 2005, 10:45 AM	#7 (permalink)
sam Surpass Fan Super #1 Joined in Dec 2003 Lives in NJ 5,057 posts Gave thanks: 0 Thanked 4 times	Dime10 had an issue last night and the hardware failed to boot on routine maintenance, wich forced us to restore accounts from the backups we had. If you have offline backups that are more recent and require assistance with the restore, please email support.

January 21st, 2006, 8:37 PM	#8 (permalink)
Emmanuel CTO, Surpass Hosting Super #1 Joined in Apr 2003 Lives in Florida 1,811 posts Gave thanks: 10 Thanked 131 times	d10 will have a 2 hour downtime window between 6am and 8am Sunday Jan 22 2006 EST. We will be doing some movement of racks within the datacenter. We picked this time which has shown to be the least traffic on the server. We apologize for any inconvenience. __________________ Emmanuel :: Surpass Hosting Network Admin http://www.SurpassHosting.com

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