Dior (72.29.75.131) : Shared - Page 3

**Daniel** · November 10th, 2007, 8:24 AM

Good morning to those of you in the EST, and hello to the rest.

We are beginning the hardware swap of Dior as promised in the previous post.

We are looking at no more than 1 hour of downtime or possibly less. We will update you once all work has been completed.

Thanks,

**Daniel** · November 10th, 2007, 9:21 AM

Hello,

The hardware swap went really smooth, with just a couple of small issues taking place along the way, that got fixed quickly.

As of right now, the server load is really nice, and everything is working perfectly.

If you run into any issues, please do not hesitate to send in a ticket.

Best regards and lets cross our fingers and hope that this is the last we hear of Dior problems for a long time to come

**Jared** · November 10th, 2007, 2:14 PM

Hello,

Just to keep everyone updated:

After replacing the hardware, our techs noticed that dior once again had a kernel panic. Assuming the reason for the error was faulty memory, we took the machine down and replaced the RAM - only to find that it was now reporting system bus errors. We are unsure of the cause of this. Right now we are researching and troubleshooting the machine. I will update this thread with more information soon.

**Daniel** · November 10th, 2007, 7:38 PM

Hello,

After a day worth of troubleshooting Dior, it seems that the hardware swap was completely ineffective, and only ended up causing more problems. Prior to the swap, Dior was up for 3 days without any issues; after the swap, we were able to get the machine to hold up for no longer than a couple/few hours.

With that said, we have swapped it back to original hardware, with different RAM, again.

We will be holding a small meeting and discussing as to what the next steps for this server are.

I terribly apologize for all the issues you've been experiencing with this server, but believe us we are trying our best to get everything resolved.

We'll update you once further news are available.

Thanks,

**Daniel** · November 11th, 2007, 1:52 PM

Good news everyone.

We successfully swapped the hardware today on Dior from the original dual xeon setup to a brand new and better setup - a dual core opteron with 2GB's of DDR2 RAM.

This a brand new server, that is quite a lot faster than what Dior was originally on. We all truly believe that this should be the end of all the issues with Dior, as everything in this setup is brand new out of the box, and a whole lot better as well.

We apologize for the outages, kernel panics, and general inconveniences that you all have had to put up with, this should be the last you hear of them.

[root

dior named]# cat /proc/cpuinfo | grep Dual
model name : Dual-Core AMD Opteron(tm) Processor 1214
model name : Dual-Core AMD Opteron(tm) Processor 1214

**Andy** · May 26th, 2008, 12:27 PM

Wednesday night, May 28th we will be upgrading PHP and MySQL to version 5 on dior.surpasshosting.com.

There will be some minimum downtime past 12am EST.

November 11th, 2007, 1:52 PM	#23 (permalink)
Daniel Sysadmin Seasoned Poster Joined in Feb 2005 71 posts Gave thanks: 0 Thanked 42 times	Good news everyone. We successfully swapped the hardware today on Dior from the original dual xeon setup to a brand new and better setup - a dual core opteron with 2GB's of DDR2 RAM. This a brand new server, that is quite a lot faster than what Dior was originally on. We all truly believe that this should be the end of all the issues with Dior, as everything in this setup is brand new out of the box, and a whole lot better as well. We apologize for the outages, kernel panics, and general inconveniences that you all have had to put up with, this should be the last you hear of them. [rootdior named]# cat /proc/cpuinfo \| grep Dual model name : Dual-Core AMD Opteron(tm) Processor 1214 model name : Dual-Core AMD Opteron(tm) Processor 1214

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November 10th, 2007, 8:24 AM	#19 (permalink)
Daniel Sysadmin Seasoned Poster Joined in Feb 2005 71 posts Gave thanks: 0 Thanked 42 times	Good morning to those of you in the EST, and hello to the rest. We are beginning the hardware swap of Dior as promised in the previous post. We are looking at no more than 1 hour of downtime or possibly less. We will update you once all work has been completed. Thanks,

November 10th, 2007, 9:21 AM	#20 (permalink)
Daniel Sysadmin Seasoned Poster Joined in Feb 2005 71 posts Gave thanks: 0 Thanked 42 times	Hello, The hardware swap went really smooth, with just a couple of small issues taking place along the way, that got fixed quickly. As of right now, the server load is really nice, and everything is working perfectly. If you run into any issues, please do not hesitate to send in a ticket. Best regards and lets cross our fingers and hope that this is the last we hear of Dior problems for a long time to come

November 10th, 2007, 2:14 PM	#21 (permalink)
Jared #include "detours.h" Comfy Contributor Joined in Jul 2007 Lives in the datacenter Hosted on kitty.beyondcontrol.org 139 posts Gave thanks: 1 Thanked 26 times	Hello, Just to keep everyone updated: After replacing the hardware, our techs noticed that dior once again had a kernel panic. Assuming the reason for the error was faulty memory, we took the machine down and replaced the RAM - only to find that it was now reporting system bus errors. We are unsure of the cause of this. Right now we are researching and troubleshooting the machine. I will update this thread with more information soon.

November 10th, 2007, 7:38 PM	#22 (permalink)
Daniel Sysadmin Seasoned Poster Joined in Feb 2005 71 posts Gave thanks: 0 Thanked 42 times	Hello, After a day worth of troubleshooting Dior, it seems that the hardware swap was completely ineffective, and only ended up causing more problems. Prior to the swap, Dior was up for 3 days without any issues; after the swap, we were able to get the machine to hold up for no longer than a couple/few hours. With that said, we have swapped it back to original hardware, with different RAM, again. We will be holding a small meeting and discussing as to what the next steps for this server are. I terribly apologize for all the issues you've been experiencing with this server, but believe us we are trying our best to get everything resolved. We'll update you once further news are available. Thanks,

May 26th, 2008, 12:27 PM	#24 (permalink)
Andy Surpass Staff Comfy Contributor Joined in Aug 2007 Lives in Miami 159 posts Gave thanks: 0 Thanked 4 times	Wednesday night, May 28th we will be upgrading PHP and MySQL to version 5 on dior.surpasshosting.com. There will be some minimum downtime past 12am EST.

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