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#1 (permalink) |
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バタフライ
Joined in May 2003
Lives in Orlando
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Dior (72.29.75.131) : Shared
This thread is a timeline for all events occuring to the server Dior.
Each time this server has an issue it will be posted here. If you cannot access your site, and there is no announcement here, the reason for it is not caused by this server or our network. You must email support@surpasshosting.com to find the root of your problem. Thank you.
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#3 (permalink) |
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Server Admin
Super #1
Joined in Jul 2003
Lives in Memphis
1,949 posts
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Network will be offline for 10-15 mins...
Please see http://surmunity.surpasshosting.com/index....t=0&#entry24070 for updates.
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Patrick Technical Support Director Surpass Hosting Warnings: The program(s) might crash unexpectedly or behave otherwise strangely. (But of course, so do many commercial programs on Windows.) --www.gimp.org |
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#4 (permalink) |
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Server Admin
Super #1
Joined in Jul 2003
Lives in Memphis
1,949 posts
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Dior has been down for about 5 minutes. Getting a reboot.
--------------- 3:36 P.M. EST Back online Found a user with 90+ locked connections to the database. Account is suspended.
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Patrick Technical Support Director Surpass Hosting Warnings: The program(s) might crash unexpectedly or behave otherwise strangely. (But of course, so do many commercial programs on Windows.) --www.gimp.org |
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#5 (permalink) |
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バタフライ
Joined in May 2003
Lives in Orlando
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Dior was just unreachable for about 30 minutes. A user on the server slowed everything down and they have been contacted for the scripts they have ran. This happened today, after the small DDoS attack yesterday, so we hope this is the last of the issues with Dior for a long while.
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#6 (permalink) |
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バタフライ
Joined in May 2003
Lives in Orlando
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Please read the information below carefully if you are located on this server.
The old IP is 66.194.152.165 The new IP is 72.29.75.131 VERY IMPORTANT STEP: If you do not get to complete this step, your site will not go down, but we would appreciate it if you make the change (as explained here in Extra Notes: IP Changes : ns100/ns101). Please update your domain's DNS to the following: ns746.dizinc.com ns747.dizinc.com Any domain you host on this server, whether it is parked or add-on, please change the DNS of that domain to the DNS above. If you registered the domain with us you can make this change at http://www.surpassdomains.com Otherwise, you need to make this change at the site where you registered the domain. If you go to your site and you see a cPanel page that reads "No website configured at this address" that means your local computer is trying to load your site on the old IP. Simply restart your PC, modem or router so it can release it from cache. P.S. If you are using an SSL or have a static IP email e@surpasshosting.com with your domain name so we can assign you a new static IP and make sure your SSL is working correctly. |
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#7 (permalink) |
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CTO, Surpass Hosting
Super #1
Joined in Apr 2003
Lives in Florida
1,773 posts
Gave thanks: 9
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Old ip's are being removed right now, please make sure you made the changes above and if you have not please make them now.
there is also a maintenance window open for this server from 4am to 6am June 27 2005 |
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#8 (permalink) |
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バタフライ
Joined in May 2003
Lives in Orlando
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This server will have phpsuexec enabled on Friday, February 17th.
More information is available here: [Big Changes] PHPsuexec to be implemented on new servers If you have any questions regarding this change, please post in the Site Maintenance board: http://www.surmunity.com/site-maintenance/ We will keep track of the most common issues and problems that come up in order to help other users in the future, so your input is appreciated.
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#9 (permalink) |
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バタフライ
Joined in May 2003
Lives in Orlando
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Re: Dior (72.29.75.131) : Shared
phpsuexec complete.
php upgrade to 4.4.2 complete. mysql upgrade to 4.1.14 complete. Please report any issues in the PHP/MySQL forum. http://surmunity.com/forumdisplay.php?f=15 Include your domain name, server name/or server IP in your post. Depending on the issue, you may be referred to the helpdesk. Please post first and we will guide you in the right direction.
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