qrz

An ongoing ticket is open on this issue.

I have had a main domain and addon domain for a couple months. Everything set up smoothly and without issue on those domains.

I tried to register a new domain with Surpass this weekend, which failed due to some undisclosed reason. Surpass had to register the domain manually which after a fashion worked.

Because it was done manually I never received the automated setup instructions, but I instead "managed" the domain through the Surpass wizards using the same information I had used for the main domain and the first addon.

I also added the addon domain through cpanel. Now, both addon domains are pointing only to the main domain. So far as I know I did not change anything related to the first addon domain, (admit it's possible, but there's nothing I'm aware of).

www.maindomain.com
www.addon1.us
www.addon2.us

When I try to go to either www.addon1.us or www.addon2.us they both aim to www.maindomain.com.

I don't have to established redirection on the addon domains do I? I figure either it's a simple noobish fix or else I've messed something up by trying to fix it, or Surpass changed something in creating the new addon manually.

Thanks....