Still Can't Renew Dns

bobz · October 17th, 2003, 2:03 AM

This was brought up 2 WEEKS AGO and still I have no resolution. My post on the subject is no longer on the DNS forum. I really need to know why I cannot renew www.tvuplink.net and how to fix that.

Bob

**patrickb** · October 17th, 2003, 6:49 AM

The post is in General Support here.

Did you PM teq? I don't know if she ever read the follow up post you made there. Please PM her with your info and she can get this resolved for you.

bobz · October 18th, 2003, 8:44 PM

I finally got an answer from Presales support. Apparently, my domain contact info was empty. That was the source of the "required fields" error. After I entered the info, it worked fine. However, if the error was more specific about what fields were not filled in (ones on a completly different page) I would not have had a problem!

**patrickb** · October 20th, 2003, 5:24 AM

Well, glad to here this got resolved. Unfortunately, error messages tend to be cryptic more times than not. This happens a lot in everything you do with computers, but maybe one day this will be resolved fully..

October 17th, 2003, 6:49 AM	#2 (permalink)
patrickb the one who was Super #1 Joined in Jul 2003 Lives in Memphis 1,967 posts Gave thanks: 0 Thanked 3 times	The post is in General Support here. Did you PM teq? I don't know if she ever read the follow up post you made there. Please PM her with your info and she can get this resolved for you. __________________ Patrick Warnings: The program(s) might crash unexpectedly or behave otherwise strangely. (But of course, so do many commercial programs on Windows.) --www.gimp.org

October 20th, 2003, 5:24 AM	#4 (permalink)
patrickb the one who was Super #1 Joined in Jul 2003 Lives in Memphis 1,967 posts Gave thanks: 0 Thanked 3 times	Well, glad to here this got resolved. Unfortunately, error messages tend to be cryptic more times than not. This happens a lot in everything you do with computers, but maybe one day this will be resolved fully.. __________________ Patrick Warnings: The program(s) might crash unexpectedly or behave otherwise strangely. (But of course, so do many commercial programs on Windows.) --www.gimp.org

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October 17th, 2003, 2:03 AM	#1 (permalink)
bobz Registered User Fresh Surpasser Joined in Sep 2003 28 posts Gave thanks: 0 Thanked 0 times	This was brought up 2 WEEKS AGO and still I have no resolution. My post on the subject is no longer on the DNS forum. I really need to know why I cannot renew www.tvuplink.net and how to fix that. Bob

October 18th, 2003, 8:44 PM	#3 (permalink)
bobz Registered User Fresh Surpasser Joined in Sep 2003 28 posts Gave thanks: 0 Thanked 0 times	I finally got an answer from Presales support. Apparently, my domain contact info was empty. That was the source of the "required fields" error. After I entered the info, it worked fine. However, if the error was more specific about what fields were not filled in (ones on a completly different page) I would not have had a problem!

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