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Old October 20th, 2003, 5:03 PM   #1 (permalink)
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I made a sub-domain of http://ctd.watercolorhosting.com and worked for a few days on it - was going online today to back it up and much to my dismay I see NOTHING there. I cannot get on via ftp or see anything stored there - although I know it worked just recently, I sent links to friends/family for some viewing and they saw it.

Is there any way to find out where my site is or how to restore it? :bawling:

Please help - I cannot replace that site right now :frust:

http://www.watercolorhosting.com is my main account
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Old October 20th, 2003, 5:44 PM   #2 (permalink)
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Please email support about this so that they can look into this matter..
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Old October 20th, 2003, 5:58 PM   #3 (permalink)
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It says bandwidth limit exceeded?
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Old October 20th, 2003, 7:27 PM   #4 (permalink)
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That would be funny since it's not had that many hits yet but for myself...I'll look into that on the mgmt side of things. I get an "internal server error" how do you see that it's bandwidth usage?

Looking to see what I have it set for and see if I can upgrade it if that's the issue.
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Old October 20th, 2003, 7:34 PM   #5 (permalink)
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You do not have access to create that package (water_businessHosting)!

this is to up the quota, which I tried, or to change the package by upgrading/downgrading the account in WHM - am I doing something wrong?

I keep trying and it says no or it's done and it won't let me see the site.

TY
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Old October 20th, 2003, 7:51 PM   #6 (permalink)
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Again it keeps letting me know I'm not authorized for some reason to upgrade this account.

+===================================+
| Upgrade/Downgrade Account Info |
+===================================+
| Domain: ctd.watercolorhosting.com
| Ip: n ()
| New Plan: water_personalHosting
| Old Plan: water_personalHosting


Also tried simply adding bandwidth to the current account plan - added +some and it still shows it's down.

Any ideas?
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