Invalid Nameservers

Elynsynos · November 29th, 2006, 5:35 PM

Hi there, I've just got my account information email and when I tried changing my nameservers on an external domain site it keeps saying that the nameservers are invalid.

I've entered the nameservers as specified in the email:
ns1089.dizinc.com
ns1090.dizinc.com

Is there anything that I am not doing right? Thanks alot for any help.

Elynsynos · November 29th, 2006, 6:05 PM

I've also tried adding ip address instead of the nameservers but I could only find this 66.7.192.103 as my FTP host address.

**Gaia** · November 29th, 2006, 6:06 PM

Try these:

66.7.192.104
66.7.192.105

**benjamin** · November 29th, 2006, 6:22 PM

To use the IPs, you need the IPs of your nameserver, not of your domain. The ones Gaia just listed are correct and correspond to the nameservers you provided. Most registrars are capable of accepting either form but you should definitely try the IPs...

Elynsynos · November 29th, 2006, 6:22 PM

Thanks but I don't think it's working. I've emailed the provider about the issue and am waiting for their reply. How frustrating is this?

Without updating my nameservers, my email accounts associated with that domain will not be able to work as well. Am I right?

Elynsynos · November 29th, 2006, 6:24 PM

Quote:

Originally Posted by benjamin

To use the IPs, you need the IPs of your nameserver, not of your domain. The ones Gaia just listed are correct and correspond to the nameservers you provided. Most registrars are capable of accepting either form but you should definitely try the IPs...

Alright, I've left the IP address as it is on my registrar. Maybe it takes a little while before they are updated. Hrmm..

**benjamin** · November 29th, 2006, 6:24 PM

Your emails will get delivered to the old host (if you had one before Surpass) - whatever you currently have listed in WHOIS. If this is a brand new domain, then, no, your email accounts will not work until your DNS info is updated AND the info resolves (which can sometimes take up to an additional 48 hours).

The nameservers are valid, so this does look like a problem with your registrar.

**benjamin** · November 29th, 2006, 6:26 PM

Quote:

Originally Posted by Elynsynos

Alright, I've left the IP address as it is on my registrar. Maybe it takes a little while before they are updated. Hrmm..

You can definitely use the two IPs that Gaia provided (which are exactly the same thing as the nameservers from your first post, in numeric form).

Once you update to these nameservers, you then need to allow up to 48 hours for things to begin working. Sometimes it takes much less time but it depends.

Elynsynos · November 29th, 2006, 6:30 PM

Thanks alot for the help guys. Really appreciate it!

November 29th, 2006, 5:35 PM	#1 (permalink)
Elynsynos Registered User Fresh Surpasser Joined in Nov 2006 Lives in Australia 7 posts Gave thanks: 1 Thanked 0 times	Invalid Nameservers Hi there, I've just got my account information email and when I tried changing my nameservers on an external domain site it keeps saying that the nameservers are invalid. I've entered the nameservers as specified in the email: ns1089.dizinc.com ns1090.dizinc.com Is there anything that I am not doing right? Thanks alot for any help. __________________ • simplicity breeds innovation •

November 29th, 2006, 6:05 PM	#2 (permalink)
Elynsynos Registered User Fresh Surpasser Joined in Nov 2006 Lives in Australia 7 posts Gave thanks: 1 Thanked 0 times	I've also tried adding ip address instead of the nameservers but I could only find this 66.7.192.103 as my FTP host address. __________________ • simplicity breeds innovation •

November 29th, 2006, 6:06 PM	#3 (permalink)
Gaia Holy hell and a hippie On a golden path... Joined in Nov 2006 Lives in Canada Hosted on SH106 392 posts Gave thanks: 23 Thanked 25 times	Try these: 66.7.192.104 66.7.192.105 __________________ \|\|http://eternal-realm.net \|\|http://usebbzone.com --------- Go There: Surpass Wiki ---------- \|\| SH106

November 29th, 2006, 6:22 PM	#4 (permalink)
benjamin Sur, pass the salt Excelling Contributor Joined in Sep 2005 Lives in kayla's dvd-rw tray Hosted on Pass44 806 posts Gave thanks: 46 Thanked 54 times	To use the IPs, you need the IPs of your nameserver, not of your domain. The ones Gaia just listed are correct and correspond to the nameservers you provided. Most registrars are capable of accepting either form but you should definitely try the IPs... __________________ Benjamin Server: Pass44

November 29th, 2006, 6:22 PM	#5 (permalink)
Elynsynos Registered User Fresh Surpasser Joined in Nov 2006 Lives in Australia 7 posts Gave thanks: 1 Thanked 0 times	Thanks but I don't think it's working. I've emailed the provider about the issue and am waiting for their reply. How frustrating is this? Without updating my nameservers, my email accounts associated with that domain will not be able to work as well. Am I right? __________________ • simplicity breeds innovation •

November 29th, 2006, 6:24 PM	#7 (permalink)
benjamin Sur, pass the salt Excelling Contributor Joined in Sep 2005 Lives in kayla's dvd-rw tray Hosted on Pass44 806 posts Gave thanks: 46 Thanked 54 times	Your emails will get delivered to the old host (if you had one before Surpass) - whatever you currently have listed in WHOIS. If this is a brand new domain, then, no, your email accounts will not work until your DNS info is updated AND the info resolves (which can sometimes take up to an additional 48 hours). The nameservers are valid, so this does look like a problem with your registrar. __________________ Benjamin Server: Pass44

November 29th, 2006, 6:30 PM	#9 (permalink)
Elynsynos Registered User Fresh Surpasser Joined in Nov 2006 Lives in Australia 7 posts Gave thanks: 1 Thanked 0 times	Thanks alot for the help guys. Really appreciate it! __________________ • simplicity breeds innovation •

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