Unregistered

Okay can someone pretty please help me. I cancelled my domain name at another site (godaddy.com). I did nothing with surpass. Does that mean I am still paying for the space? If I am, I want a new domain. How would I configure my space with a new one? Does it cost to do this? Can I not access cpanel until I have a new domain name? I know thats a lot of questions but hopefully someone can anwser them. ^_^

wap3

I'm not the most knowledgeable on the but here is some insite.
Canceling [revoke/etc] your domain name has nothing to do with Surpass, so your site and it's associated charges are still there.

You can no longer access your sight by www.domainname.com but
xxx.xxx.xxx.xxx/~yoursite is still accessible on Surpass, where xxx is the IP address of the server and ~yoursite is the name [adding /cpanel might get your there]

You need to open ticket with sales, after getting another domain name or transferring the existing on over to Surpass [yes, the do what GoDaddy does]

Not sure if you get a "new server location" or if sales/techs can just repoint the DNS to your site. Remember you site is just 1 of about 120 sites that are nothing but a folder to the server OS and WebServer. Secure of course [or as the web allows].

Link to tickets [be sure to pick SALES]
https://desk.surpasshosting.com/inde...kets&_a=submit

__________________
--wap3

If we removed all of the "Oxygen Thiefs" [tm] from politics, maybe the earth would not have a Greenhouse Gas problem.

wap3.com on ChopChop

Unregistered

Thanks so much! It worked perfectly!