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Old September 7th, 2007, 4:31 PM   #1 (permalink)
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Exclamation Domain problem ... please help me

hi everyone ... few days ago ( on 2007-09-05 more exactly ) i purchased a shared hosting plan and one domain (pornplay.org) form surpasshosting.Few hours later i received an email with my account informations , where were mentioned 2 nameservers . i went to my domain control panel and modified the ones that were there with the ones i received in my email. few hours later , i noticed that everyone else could access the site through the domain beside me.i was getiing an error message when i entered the the main page (pornplay.org/index.php).i was able to view my main page using a proxy or anonymous browser. few hours later i talked with one of the member from here and he gave me some tips including clearing my cache and dns flush. no result ... the error message i was receiving all the time was "The page isn't redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. * This problem can sometimes be caused by disabling or refusing to accept cookies.". i must mention that i entered the site many times before getting that error message. i was thinking that's something wrong with my network config but 5 hours ago a friend of mine that was updating the site got the same message as i did. finally ... now i can't connect to my ftp (i was using the ip to connect to the ftp ) and i'm getting this error : " Resolving host name 66.7.209.120...
Connecting to (66.7.209.120) -> IP: 66.7.209.120 PORT: 21
A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
"...right now i'm still not able to view any page of my site without using a proxy please post your opinion
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Old September 7th, 2007, 4:42 PM   #2 (permalink)
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I was able to view your site fine.

Internet is kinda acting up for me at the moment. http://www.internetpulse.com/ doesn't look all that great either.
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Old September 7th, 2007, 5:00 PM   #3 (permalink)
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re:

yes i know that ... but if you stay on it 3-4 hours and add files for example (as 2 of my friends did) you'll get that message as i did. now i can't connect to the ftp either
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Old September 7th, 2007, 5:05 PM   #4 (permalink)
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Your site is definitely coming up fine for me too. It can take a few more days for everyone to load your site because of the DNS change.

The FTP issue is a different one. If you keep getting a specific FTP error please open a technical support ticket here:

https://desk.surpasshosting.com
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