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#1 (permalink) |
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Registered User
Fresh Surpasser
Joined in Jul 2008
10 posts
Gave thanks: 0
Thanked 0 times
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MY DOMAIN GOT HACKED!
well not only that but almost every online account i had got hacked! how? some dude sent me a program telling me it was scripts that could be helpful for my site, i didnt even notice it was a .exe file....
it was a virus/keylogger so they got all my logins to almost everything i use online my domain is: myspacelyts.net i bought it with surpasshosting, been trying to contact them all day and nothing. i think its so lame not to have a phone where people can call! thing is this kid got my registrar login which is surpass.. and they changed my name server/dns and now its pointing to another site and all this crazy stuff i really need help as soon as possible i been contacting surpass via email. i already sent the fax asking for email change, and with my 2 identifications please if any admin of this forum see this please make sure i get help |
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#4 (permalink) |
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Skittles
Super #1
Joined in Aug 2004
Lives in a space ship
Hosted on dedi
6,810 posts
Gave thanks: 101
Thanked 198 times
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If you have a ticket in that is where they'll help you out. Make sure you don't keep replying to the ticket trying to get an update because that pushes the ticket to the end of the list.
You may want to post your ticket id here in case a staff members sees it. Make sure you scan your computer with a few anti-virus programs to be sure the keylogger is gone. I suggest using whatever anti virus software you have as well as an online scan like this: Trend Micro HouseCall - Free Online Virus and Spyware Scan - Trend Micro USA After that, make sure to change all passwords that you use. Don't want this guy to be able to get back in after you changed it because the keylogger was still there.
__________________
Mountain Dew Knight
People should not be afraid of their governments. Governments should be afraid of their people. |
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#7 (permalink) |
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Registered User
Fresh Surpasser
Joined in Aug 2007
17 posts
Gave thanks: 3
Thanked 2 times
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Steph I feel so bad for you
I was about to make a thread about it but I see you've already started it. Hopefully they can take care of you. You also should let them know this is your income as well, is just not some site that you have for the hell of it. I know I'd be pretty upset if someone was messing with my money and not do something about it. I called eNom and they say only surpass can do something about it. It is kind of ridiculous not to have a phone listed, specially when someone is actually trying to sell YOUR website for 50k, and you can't do nothing about it. Last edited by Taghyra; August 1st, 2008 at 7:18 PM.. |
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#8 (permalink) |
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Registered User
Fresh Surpasser
Joined in Jul 2008
10 posts
Gave thanks: 0
Thanked 0 times
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Stephany,
The domain is listed as being owned by someone that isn't you. Did you buy the domain in another name somehow or from someone else? Without proof that I am speaking with the owner of the domain, I can't do anything, and the name you gave on the document attached above doesn't match the name we have on record for the domain. ..................... THATS WHAT THERE REPLY WTF?! after me sending a fax, a scan of my identification and make me go through all this shit for one whole day. what kind os hosting is this? I SAID MY DOMAIN WAS HACKED and its been 2 fkn days and thats ll you guys can say? that is not under my info? well DUH the hacker CHANGED MY INFO! HE HACKED ALL MY ONLINE ACCOUNTS INFORMATION. changed my logins! changed my name servers, then changed registrar and you guys won't do anything about it? not even a phone number to call? thats so great. im letting know everyone oon forums i visit how much surpasshosting sucks you guys could have looked at the pass info before the login got changed im sure that can be possible. but NOOOO you guys wont. earlier someone told me to contact enom that only they could do anything about it but that aint true. they said ITS YOUR RESPOSIBILITY I WAS THE ONE WHO PAID FOR THE DOMAIN. with my debit card and it has my name can't you guys see that? geez. want proof that i got hacked? this guys name is deryll know as "dj" and this is what he said: http://img361.imageshack.us/img361/5522/djto6.png ALSO CHECK THIS: myspacelyts.net hacked - Webmaster Forum - MySpacePros WONT BELIEVE ME STILL? if anyone working on here thats a fair person please take care of this how can you guys not do your job? |
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#9 (permalink) |
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Registered User
Fresh Surpasser
Joined in Aug 2007
17 posts
Gave thanks: 3
Thanked 2 times
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WHAT!? They don't have any backup files having you as the owner? Well, what about the debit card then?? Do they need you to fly to Orlando or something so you can prove them wrong... geez
SAD thing is, that this kid goes around hacking Myspace Resource Sites that make over $xx,xxx a month (which is Steph's case), and take all the revenues to himself, and yet nothing is been done about it. People support their families with this kind of income. What a way to help... |
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