mayhem

Okay, it happened once and I thought okay its probably just a glitch of some sort but now its happened twice I'm starting to wonder what's going on.

I'm busy working on the back end of my website (joomla administration section) and checking progress on all changes made on the live site as I go. After a few hours of working solidly on the site, all of a sudden I'm logged out and when I re-log back in all the changes have reverted back to the original state it was in when I first moved to Surpass Hosting. Not only that, but the server links are pointing to my old host! If I check using the IP address, the 'new' version that I've been working on appears, but using the domain name the old version appears?!? The add-on domain attached to it doesn't appear to be affected, only the main domain which is even weirder. I've also checked on other browsers to see if its just Firefox doing something wonky, but nope, all the other browsers show the blurb that was from the old version of the site. And as I said, its happened twice, both times while I'm working on the site itself.

Any clue as to what the problem might be? The last time this happened I had to wait for about 4-5 hours before it seemed to sort itself out.

Giles

Sounds like in short the name server's changed to an old server that the site was on and that you are seeing that. You were logged out when the dns change happened cause you were no longer on the server that had your session. Changing the name servers back should work to get this fixed but you need to clear your dns cache.

Also might be in your best interest to change the password to your account where the name servers are managed.

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jelew1985

In addition to what Giles said, you could look into implementing OpenDNS to your computer or router. This generally takes cares majority of the DNS issues between you and web sites.

To learn more about OpenDNS go to OpenDNS | Internet Navigation And Security

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mayhem

That was one of the first things I did the first time it happened (and checked the nameservers again the second time it happened). The domain was still pointing to the correct nameservers on Surpass. All my domain names are on the one account so why only the one domain name has this happen to it I'm not sure. I cleared the DNS cache and opened the site up on a different browser again, but it was still showing the old version. I even checked it on my other computer and it was showing the old version. Its only now that the site has reverted to its current version. I'm just hoping it doesn't do it on a regular basis.