Propagation Problem (I think)

imsleepy · June 9th, 2004, 5:57 PM

HI All,

I have already turned in a support ticket on this Ticket ID: LPI-41306, but thought that maybe there is a simple fix.

One of the domains I transfered does not seem to have propagated. Should have by now. All the rest did.

Is there a quick way to fix this? The DNS is all correct, I double checked. I use Go Daddy for all of my domains so I changed the DNS there. As I said, all others transfered over fine. The domain in question is naknekalaska.com

Thanks.

homsar · June 9th, 2004, 6:15 PM

If it has been 48 hours, then there is a problem. If not, be patient. I'm sure support will see if there is a problem.

imsleepy · June 9th, 2004, 6:18 PM

Thanks.

It has been well over 72 hrs. now and this is such an important website. Commercial fishing season has started here and this site is the community website that contains all of the Fish and Game updates. :sick:

scottmcarthur · June 9th, 2004, 6:20 PM

It looks pretty propagated. I tried a few reliable dns services, however one service found a problem

Quote:

CheckDNS.NET is testing naknekalaska.com

CheckDNS.NET is asking root servers about authoritative NS for domain
Got DNS list for 'naknekalaska.com' from d.gtld-servers.net
Found NS record: ns100.dizinc.com[66.194.41.160], was resolved to IP address by d.gtld-servers.net
Found NS record: ns101.dizinc.com[66.194.152.190], was resolved to IP address by d.gtld-servers.net
Domain has 2 DNS server(s)

CheckDNS.NET is verifying if NS are alive
DNS server ns100.dizinc.com[66.194.41.160] is alive, but not authoritative for domain 'naknekalaska.com' and didn't return SOA
DNS server ns101.dizinc.com[66.194.152.190] is alive, but not authoritative for domain 'naknekalaska.com' and didn't return SOA
0 server(s) are alive
No DNS servers alive, tests stopped

0 server(s) are alive - it seems there might be a problem somewhere, the DNS records exist correctly but the NS are not being resolved - I would contact support and see if the domain is setup correctly on the server. But only if it has been more than 48 hours

Scott

imsleepy · June 9th, 2004, 6:25 PM

Thanks Scott,

It has been well over 72 hrs. This is an addon domain. All of the others did just fine in the move.

The original support ticket I turned in said FTP problem because at first that's what I thought it was.

Should I turn in another ticket with a new subject? I hate to send too many.

When you say,

Quote:

I would contact support and see if the domain is setup correctly on the server.

Does that mean it's on their end or is it something I didn't do?

Thanks again for checking.

scottmcarthur · June 9th, 2004, 6:29 PM

I take it you setup the domain in one of your account whether it be an addon or a stand alone domain. If you did that then the server is supposed to be ready to accept your domain. But that dns error suggests that maybe its not. I will be honest I dont know enough in this area to outrightly say its a problem with surpass somewhere, but thats my instinct since you followed the proceedure. !?!?

Hope support help you

imsleepy · June 9th, 2004, 6:56 PM

Thanks,

I am so frustrated right now. Any site down but this one would be fine. It has been down 3 days because of the DNS change.

People are getting angry because they can't check the fishing times.

Oh well, maybe support will answer soon.

Thanks for trying.

imsleepy · June 9th, 2004, 7:27 PM

Just to update, I have heard from tech support... they are pretty quick!

Seems the problem is still a bit of a mystery, but they are looking into it.

Thanks all!

June 9th, 2004, 5:57 PM	#1 (permalink)
imsleepy Senior Member Excelling Contributor Joined in Jun 2004 748 posts Gave thanks: 0 Thanked 0 times	Propagation Problem (I think) HI All, I have already turned in a support ticket on this Ticket ID: LPI-41306, but thought that maybe there is a simple fix. One of the domains I transfered does not seem to have propagated. Should have by now. All the rest did. Is there a quick way to fix this? The DNS is all correct, I double checked. I use Go Daddy for all of my domains so I changed the DNS there. As I said, all others transfered over fine. The domain in question is naknekalaska.com Thanks.

June 9th, 2004, 6:15 PM	#2 (permalink)
homsar Registered User Comfy Contributor Joined in Apr 2004 Lives in Edmonton, Alberta, Canada Hosted on Dime10 233 posts Gave thanks: 0 Thanked 0 times	If it has been 48 hours, then there is a problem. If not, be patient. I'm sure support will see if there is a problem. __________________ // Homsar // Homsarmedia.net // :comp_punc Homsarmedia Professional Webdesign without Borders

June 9th, 2004, 6:29 PM	#6 (permalink)
scottmcarthur Registered User On a golden path... Joined in Jun 2004 Lives in UK Hosted on Pass7 394 posts Gave thanks: 0 Thanked 1 Time in 1 Post	I take it you setup the domain in one of your account whether it be an addon or a stand alone domain. If you did that then the server is supposed to be ready to accept your domain. But that dns error suggests that maybe its not. I will be honest I dont know enough in this area to outrightly say its a problem with surpass somewhere, but thats my instinct since you followed the proceedure. !?!? Hope support help you __________________ http://www.coderhosting.com - Pass7 Get Your Own EF Live Monitor

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June 9th, 2004, 6:18 PM	#3 (permalink)
imsleepy Senior Member Excelling Contributor Joined in Jun 2004 748 posts Gave thanks: 0 Thanked 0 times	Thanks. It has been well over 72 hrs. now and this is such an important website. Commercial fishing season has started here and this site is the community website that contains all of the Fish and Game updates. :sick:

June 9th, 2004, 6:56 PM	#7 (permalink)
imsleepy Senior Member Excelling Contributor Joined in Jun 2004 748 posts Gave thanks: 0 Thanked 0 times	Thanks, I am so frustrated right now. Any site down but this one would be fine. It has been down 3 days because of the DNS change. People are getting angry because they can't check the fishing times. Oh well, maybe support will answer soon. Thanks for trying.

June 9th, 2004, 7:27 PM	#8 (permalink)
imsleepy Senior Member Excelling Contributor Joined in Jun 2004 748 posts Gave thanks: 0 Thanked 0 times	Just to update, I have heard from tech support... they are pretty quick! Seems the problem is still a bit of a mystery, but they are looking into it. Thanks all!

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