Conflicting Name Servers?

Ellie · August 11th, 2003, 7:42 AM

Hi there! I just have a quick question. Upon signing up for a domain and web hosting from Surpass, my sister and I received multiple e-mails, among which were two e-mails that instructed us to use two different sets of Name Servers. Which ones should I use? How can I tell?

I've tried both, but the DNS Maintainence page still states that we are not using Surpass Name Servers. Help! :unsure:

OmicroN · August 11th, 2003, 6:25 PM

What's your domain name?

crafty · August 12th, 2003, 2:55 PM

I have the same exact problem, registered domain and hosting with surpass, and my nameservers were automatically set to dns5.whatever and dns6.whatever. I just got an email (2 weeks after signing up) that said my website hadn't resolved to their nameservers yet (My website had worked perfectly fine during this time) and the email requested that I change my primary and secondary nameservers to Undefined. I did that last night, and now my website doesn't work at all.

http://www.woodle.org

Edit: My DNS maintenance page also has said from the start that I'm not using surpass' nameservers

OmicroN · August 12th, 2003, 3:04 PM

crafty,

Change your DNS's back, there was a problem with WHMAP. If you domain was working fine, then you were suppose to ignore that email, we've included that.

crafty · August 12th, 2003, 3:14 PM

thank you for the quick response, however the email I recieved said nothing along the lines of "if your domain is working properly, don't change it"

OmicroN · August 12th, 2003, 3:16 PM

No problem and sorry for the inconvenience.

Ellie · August 12th, 2003, 9:10 PM

Quote:

Originally posted by OmicroN

Aug 11 2003, 4.25 pm
What's your domain name?

Our domain is www.Apocalypse-Monthly.com, we received another e-mail from Surpass stating that there was an error in the e-mail sent and told us the correct NS's to use and we have sinced changed them, but as of yet, we still cannot access the site by the domain, and our DNS maint. page still says that we are not using Surpass NS's.

Though it's only been 24 hours since we made the final change, so I'm assuming it will probably take longer? 48, 72 hours?

OmicroN · August 13th, 2003, 12:42 PM

Looks like it propagated to me.

August 11th, 2003, 6:25 PM	#2 (permalink)
OmicroN Registered User Comfy Contributor Joined in May 2003 Lives in Florida 118 posts Gave thanks: 0 Thanked 0 times	What's your domain name? __________________ Profession: Programmer, Gamer, Web Developer Website: http://www.reanimated.net/ - Server: Quela

August 12th, 2003, 3:04 PM	#4 (permalink)
OmicroN Registered User Comfy Contributor Joined in May 2003 Lives in Florida 118 posts Gave thanks: 0 Thanked 0 times	crafty, Change your DNS's back, there was a problem with WHMAP. If you domain was working fine, then you were suppose to ignore that email, we've included that. __________________ Profession: Programmer, Gamer, Web Developer Website: http://www.reanimated.net/ - Server: Quela

August 12th, 2003, 3:16 PM	#6 (permalink)
OmicroN Registered User Comfy Contributor Joined in May 2003 Lives in Florida 118 posts Gave thanks: 0 Thanked 0 times	No problem and sorry for the inconvenience. __________________ Profession: Programmer, Gamer, Web Developer Website: http://www.reanimated.net/ - Server: Quela

August 13th, 2003, 12:42 PM	#8 (permalink)
OmicroN Registered User Comfy Contributor Joined in May 2003 Lives in Florida 118 posts Gave thanks: 0 Thanked 0 times	Looks like it propagated to me. __________________ Profession: Programmer, Gamer, Web Developer Website: http://www.reanimated.net/ - Server: Quela

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August 11th, 2003, 7:42 AM	#1 (permalink)
Ellie Registered User Fresh Surpasser Joined in Aug 2003 9 posts Gave thanks: 0 Thanked 0 times	Hi there! I just have a quick question. Upon signing up for a domain and web hosting from Surpass, my sister and I received multiple e-mails, among which were two e-mails that instructed us to use two different sets of Name Servers. Which ones should I use? How can I tell? I've tried both, but the DNS Maintainence page still states that we are not using Surpass Name Servers. Help! :unsure:

August 12th, 2003, 2:55 PM	#3 (permalink)
crafty Registered User Fresh Surpasser Joined in Aug 2003 5 posts Gave thanks: 0 Thanked 0 times	I have the same exact problem, registered domain and hosting with surpass, and my nameservers were automatically set to dns5.whatever and dns6.whatever. I just got an email (2 weeks after signing up) that said my website hadn't resolved to their nameservers yet (My website had worked perfectly fine during this time) and the email requested that I change my primary and secondary nameservers to Undefined. I did that last night, and now my website doesn't work at all. http://www.woodle.org Edit: My DNS maintenance page also has said from the start that I'm not using surpass' nameservers

August 12th, 2003, 3:14 PM	#5 (permalink)
crafty Registered User Fresh Surpasser Joined in Aug 2003 5 posts Gave thanks: 0 Thanked 0 times	thank you for the quick response, however the email I recieved said nothing along the lines of "if your domain is working properly, don't change it"

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