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Old October 14th, 2004, 12:32 PM   #1 (permalink)
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Domain not working

hi everyone i'm quite new to all this but i bought the domain http://www.radclifferiverside.co.uk and did all the dns right and it doesn't work. ive added all the addon domains but it still isnt working any ideas?
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Old October 14th, 2004, 1:32 PM   #2 (permalink)
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How long ago did you set up the DNS? It could take 3-4 days before the name starts resolving.
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Old October 14th, 2004, 1:39 PM   #3 (permalink)
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about 3 days ago but on another domain i did it it took 24 hours the dns is set to:

Nameserver 1 ns506.dizinc.com Nameserver 1 IP address 66.195.240.155

Nameserver 2 ns507.dizinc.com Nameserver 2 IP address 66.195.243.3

which is correct isnt it?
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Old October 14th, 2004, 2:33 PM   #4 (permalink)
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Quote:
Originally Posted by pbflash
How long ago did you set up the DNS? It could take 3-4 days before the name starts resolving.
Up to 72 hours. Yes
 
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Old October 14th, 2004, 2:38 PM   #5 (permalink)
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First, please update your signature with your domain name(s) and your server. Thanks.

If that is the nameservers that were sent to you in your welcome email, then they should be correct. Please double check that. Though it looks like the IP addresses may be wrong... but that shouldn't have an affect if you inputed the nameservers themselves...

You will want to send a ticket to support on this one, http://desk.surpasshosting.com.
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Old October 14th, 2004, 2:57 PM   #6 (permalink)
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says when i do a whois on the domain:

Name servers listed in order:
ns506.dizinc.com 66.195.18.170
ns507.dizinc.com 66.195.18.171

confusing
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Old October 14th, 2004, 5:41 PM   #7 (permalink)
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*nods* That's what I was referring too as well with the IP addresses.
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Old October 14th, 2004, 5:42 PM   #8 (permalink)
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it's strange it's set up exactly the same as the other domains and it doesnt work
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Old October 14th, 2004, 5:47 PM   #9 (permalink)
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Is this an add-on? If so, double check the settings for it... and remove it/reinstall it...

If not and it's your main domain, there may have been a problem linking the domain to your account, so you should check with support about it.
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