All Emails Sent To A Some Isps Aren't Delivered!

BenB · September 28th, 2003, 7:00 AM

(Oops, sorry about the title)

I have a big problem with my hosting from surpass, I have an Israeli web page, which alows automated registration and e-mail sending.

But every one who registers with an email from the isp netvision (netvision.net.il) doesn't get the mail from the server!

If I send the mail from my private mail of my ISP, the email are being sent with no problems.

I did not have this problem before moving to surpass hosting.

Quote:

Mail Delivery Failed:

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

***(deleted)netvision.net.il
SMTP error from remote mailer after initial connection:
host mx20.netvision.net.il [194.90.9.19]: 500 5.7.1 SPEWS [1] pwebtech, see http://spews.org/ask.cgi?S2649

(of course I'm the one who added the ***(deleted) in the above quote, instead of one of the user's username in the ISP.)

**clove** · September 28th, 2003, 2:34 PM

so its "netvision.net.il" causing the problem? peraps theres a dns thing.. Have you contacted surpass support and netvision.net.il's support?

**patrickb** · September 28th, 2003, 2:52 PM

Well, my first test/question would be can you send an email to any of those people from any email account under your domain? Do it through webmail or something like that.

**clove** · September 28th, 2003, 3:03 PM

I had a similar problem with a customers system, it turned out that there email server was using a lame dns server. company123.com could email them but when it came to a reply it failed..

once we switched theyre dns to others it worked fine. contacted isp, they acknowledged issues with theyre dns servers...

September 28th, 2003, 2:34 PM	#2 (permalink)
clove Surpass Fan Excelling Contributor Joined in Jul 2003 Lives in Florida Hosted on D9 833 posts Gave thanks: 0 Thanked 0 times	so its "netvision.net.il" causing the problem? peraps theres a dns thing.. Have you contacted surpass support and netvision.net.il's support? __________________ Clove Surpass Reseller (2+ Years Now!!!) Various Clients on D9 Winner of 2004 Surpassies Most Prolific Award! (& still didnt get my poster hee hee)

September 28th, 2003, 2:52 PM	#3 (permalink)
patrickb the one who was Super #1 Joined in Jul 2003 Lives in Memphis 1,967 posts Gave thanks: 0 Thanked 3 times	Well, my first test/question would be can you send an email to any of those people from any email account under your domain? Do it through webmail or something like that. __________________ Patrick Warnings: The program(s) might crash unexpectedly or behave otherwise strangely. (But of course, so do many commercial programs on Windows.) --www.gimp.org

September 28th, 2003, 3:03 PM	#4 (permalink)
clove Surpass Fan Excelling Contributor Joined in Jul 2003 Lives in Florida Hosted on D9 833 posts Gave thanks: 0 Thanked 0 times	I had a similar problem with a customers system, it turned out that there email server was using a lame dns server. company123.com could email them but when it came to a reply it failed.. once we switched theyre dns to others it worked fine. contacted isp, they acknowledged issues with theyre dns servers... __________________ Clove Surpass Reseller (2+ Years Now!!!) Various Clients on D9 Winner of 2004 Surpassies Most Prolific Award! (& still didnt get my poster hee hee)

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