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March 1st, 2005, 1:10 AM
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#1 (permalink) |
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Registered User
Fresh Surpasser
Joined in Feb 2005
3 posts
Gave thanks: 0
Thanked 0 times
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I reset my password
Hi everybody...
I have a big problem... my mistake - I was reset my password to cpanel and i can't get it back. New password don't comming to my e-mail because i don't creat mail addres on my new server. I write massege to suport but they don't answer  I don't know what i have to do... help somebody...Sorry for my english :P I'm Polish and i speak and write in english just a litle... |
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March 1st, 2005, 2:16 AM
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#2 (permalink) |
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MR. SECURITY
Excelling Contributor
Joined in Jun 2004
Lives in Orlando, USA
Hosted on SH129
722 posts
Gave thanks: 4
Thanked 1 Time in 1 Post
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I am sure Sam or Kayla is going to ask for your ticket number so they can see your ticket, if support hasnt answered you back yet.
Tracer
__________________
2005 Surpassies: Winner of Most Skilled Wordsmith SH129 - Power SH81 - OC5 |
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March 1st, 2005, 11:06 AM
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#3 (permalink) |
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Surpass Fan
Super #1
Joined in Dec 2003
Lives in NJ
5,057 posts
Gave thanks: 0
Thanked 4 times
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wang if you haven't already - please email support from an external address ( yahoo, gmail, hotmail etc )
they will ask for some account details to confirm it's your account and reset the password for you. |
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March 2nd, 2005, 12:15 AM
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#4 (permalink) |
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Registered User
Fresh Surpasser
Joined in Feb 2005
3 posts
Gave thanks: 0
Thanked 0 times
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But I already write to them (couple days ago)... two times. Ehm... what can i do. I will send next email with all details my account and i hope so... they will answer me soon.
Thanks anyway... |
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March 2nd, 2005, 9:04 AM
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#7 (permalink) |
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Surpass Fan
Super #1
Joined in Dec 2003
Lives in NJ
5,057 posts
Gave thanks: 0
Thanked 4 times
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ok - then we didn't get the ticket likely.
try submitting the ticket from desk.surpasshosting.com - and specify an external email address like yahoo/gmail/hotmail/your work/etc... |
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