can't send email?

**kfunk** · June 3rd, 2005, 5:24 AM

I use outlook express with IMAP, and have for a long time. I have mail.kfunk.net set for my outgoing server and it used to work. Now for some reason I am getting this error:

An unknown error has occurred. Subject '', Account: 'KFizzle', Server: 'mail.kfunk.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0B

I can still send using neomail though. And using outlook express, I can send from one kfunk.net mail account to another... just not to non kfunk.net email addresses.

Last time I had a problem like this it turned out that my ISP started blocking port 25 but I got them to unblock it. Right now if I do "telnet mail.kfunk.net 25" I get a message from Yesenia about not authorizing the service for bulk email and such, so I don't think that's the problem this time.

My last successful sent email (using outlook express) was May 30th. I have not changed any settings, and this happens on both of my computers.

**kfunk** · June 3rd, 2005, 5:29 AM

I think I might've figured it out. I checked the option for outgoing server requiring authentication (which I've never had to have checked before) and it seems to be working now. Did surpass change something?

**demontech** · June 3rd, 2005, 5:35 AM

Hello,
Funny thats you ISP unlocked the port. Many ISP:s will not do that my for example.
Anyway have you choosen to use "My server require authoriztion"? Because you can send email with neomail is some problem from your ISP. Contact them and check so everything is open and when you useing Secure it runs on port 110 not 25.

**kfunk** · June 3rd, 2005, 5:44 AM

Well when port 25 was blocked, if I did that telnet thing, I would only see a blank telnet window with a blinking cursor, and after it was unblocked I would get the message from the server. I'm still getting the message so I don't think it's been re-blocked.

But what I just did was check the box under "Outgoing Mail Server" that says "My server requires authentication" and in the Settings button i have it checked to "use the same settings as my incoming mail server." I was then able to successfully send some messages. I just wonder why I didn't used to need that setting, but now I do. And what's also weird is that without that setting, I could still send email to other kfunk.net email accounts, just not any outside email addresses.

I do NOT have "Log on using secure password authentication" checked, so I believe I'm still using port 25, not 110.

**demontech** · June 3rd, 2005, 5:57 AM

Hey well i guessed you where using SSL as in you first message.
An unknown error has occurred. Subject '', Account: 'KFizzle', Server: 'mail.kfunk.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0B
Good that it working for you now

**kfunk** · June 3rd, 2005, 5:59 AM

Yeah i dunno why that part was in the error message. weird.

BradH · June 30th, 2005, 4:09 AM

Hmm I just did the same thing and now SMTP works. Port 465 is working which leads me to belive that port 25 is now blocked without warning from my ISP!!!

Brad

**kfunk** · June 30th, 2005, 5:27 AM

Well I already went through the port 25 block before and got my ISP to unblock it.

If you go to start, run, and do "telnet mail.domain.com 25" you should get a message from your server, but if port 25 is blocked no message. I think.

**ozzy** · June 30th, 2005, 1:09 PM

surpass has opened up port 26 to bypass the port 25 blocking on most of the servers...

June 3rd, 2005, 5:24 AM	#1 (permalink)
kfunk Surpass Fan On a golden path... Joined in Apr 2004 451 posts Gave thanks: 0 Thanked 0 times	can't send email? I use outlook express with IMAP, and have for a long time. I have mail.kfunk.net set for my outgoing server and it used to work. Now for some reason I am getting this error: An unknown error has occurred. Subject '', Account: 'KFizzle', Server: 'mail.kfunk.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0B I can still send using neomail though. And using outlook express, I can send from one kfunk.net mail account to another... just not to non kfunk.net email addresses. Last time I had a problem like this it turned out that my ISP started blocking port 25 but I got them to unblock it. Right now if I do "telnet mail.kfunk.net 25" I get a message from Yesenia about not authorizing the service for bulk email and such, so I don't think that's the problem this time. My last successful sent email (using outlook express) was May 30th. I have not changed any settings, and this happens on both of my computers. __________________ KFunk.net Server: Yesenia

June 3rd, 2005, 5:29 AM	#2 (permalink)
kfunk Surpass Fan On a golden path... Joined in Apr 2004 451 posts Gave thanks: 0 Thanked 0 times	I think I might've figured it out. I checked the option for outgoing server requiring authentication (which I've never had to have checked before) and it seems to be working now. Did surpass change something? __________________ KFunk.net Server: Yesenia

June 3rd, 2005, 5:35 AM	#3 (permalink)
demontech Demontech Hosting CEO Excelling Contributor Joined in Oct 2004 Lives in Stockholm, Sweden Hosted on PASS39 744 posts Gave thanks: 0 Thanked 3 times	Hello, Funny thats you ISP unlocked the port. Many ISP:s will not do that my for example. Anyway have you choosen to use "My server require authoriztion"? Because you can send email with neomail is some problem from your ISP. Contact them and check so everything is open and when you useing Secure it runs on port 110 not 25. __________________ Sincerely, Demon High Quality Hosting Service Provided By --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

June 3rd, 2005, 5:44 AM	#4 (permalink)
kfunk Surpass Fan On a golden path... Joined in Apr 2004 451 posts Gave thanks: 0 Thanked 0 times	Well when port 25 was blocked, if I did that telnet thing, I would only see a blank telnet window with a blinking cursor, and after it was unblocked I would get the message from the server. I'm still getting the message so I don't think it's been re-blocked. But what I just did was check the box under "Outgoing Mail Server" that says "My server requires authentication" and in the Settings button i have it checked to "use the same settings as my incoming mail server." I was then able to successfully send some messages. I just wonder why I didn't used to need that setting, but now I do. And what's also weird is that without that setting, I could still send email to other kfunk.net email accounts, just not any outside email addresses. I do NOT have "Log on using secure password authentication" checked, so I believe I'm still using port 25, not 110. __________________ KFunk.net Server: Yesenia

June 3rd, 2005, 5:57 AM	#5 (permalink)
demontech Demontech Hosting CEO Excelling Contributor Joined in Oct 2004 Lives in Stockholm, Sweden Hosted on PASS39 744 posts Gave thanks: 0 Thanked 3 times	Hey well i guessed you where using SSL as in you first message. An unknown error has occurred. Subject '', Account: 'KFizzle', Server: 'mail.kfunk.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0B Good that it working for you now __________________ Sincerely, Demon High Quality Hosting Service Provided By --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

June 3rd, 2005, 5:59 AM	#6 (permalink)
kfunk Surpass Fan On a golden path... Joined in Apr 2004 451 posts Gave thanks: 0 Thanked 0 times	Yeah i dunno why that part was in the error message. weird. __________________ KFunk.net Server: Yesenia

June 30th, 2005, 4:09 AM	#7 (permalink)
BradH Registered User Seasoned Poster Joined in Jun 2004 Lives in Sydney, Australia Hosted on Pass7 78 posts Gave thanks: 0 Thanked 0 times	Hmm I just did the same thing and now SMTP works. Port 465 is working which leads me to belive that port 25 is now blocked without warning from my ISP!!! Brad

June 30th, 2005, 5:27 AM	#8 (permalink)
kfunk Surpass Fan On a golden path... Joined in Apr 2004 451 posts Gave thanks: 0 Thanked 0 times	Well I already went through the port 25 block before and got my ISP to unblock it. If you go to start, run, and do "telnet mail.domain.com 25" you should get a message from your server, but if port 25 is blocked no message. I think. __________________ KFunk.net Server: Yesenia

June 30th, 2005, 1:09 PM	#9 (permalink)
ozzy Surpass Fan Excelling Contributor Joined in Feb 2005 Lives in california Hosted on kramer 916 posts Gave thanks: 0 Thanked 0 times	surpass has opened up port 26 to bypass the port 25 blocking on most of the servers... __________________ ozzy djodesigns.com Server = kramer "mi surpass es su surpass"

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