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Old June 30th, 2005, 2:50 AM   #1 (permalink)
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Outgoing email not working on saprus

I have two servers at surpass jefferiesfamily.net and williamjefferies.org. Outgoing mail works fine from williamjefferies.org, but I get error messages back from email sent through jefferiesfamily.net that look like the following:

> This message was created automatically by mail delivery software.
> A message that you sent has not yet been delivered to one or more of its
> recipients after more than 48 hours on the queue on saprus.dizinc.com.
>
> The message identifier is: 1Dn0jy-0007fL-Hf
> The subject of the message is: spotlight for Sunday
> The date of the message is: Mon, 27 Jun 2005 16:02:09 -0500
>
> The address to which the message has not yet been delivered is:

> usercharterinternet.com
> Delay reason: Connection refused

> No action is required on your part. Delivery attempts will continue for
> some time, and this warning may be repeated at intervals if the message
> remains undelivered. Eventually the mail delivery software will give up,
> and when that happens, the message will be returned to you.

I can't even get outgoing mail to work when sent from a jefferiesfamily.net account to a williamjefferies.org account, but the other way around works fine.

Any ideas?

Mike Jefferies
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Old June 30th, 2005, 6:00 AM   #2 (permalink)
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I get the same on saprus. I think support should be notified. There is obviously a server issue here that need resolved.
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Old June 30th, 2005, 9:33 AM   #3 (permalink)
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I have submitted a ticket for this and I will post an update when I get a response.
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Old June 30th, 2005, 9:54 AM   #4 (permalink)
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Here is the reply from surpass. Things are working for me now.

> It was recently discovered that exim had some corrupt files and it needed to be
> rebuilt. Please try to send an email out again, if you still get errors, please
notify us.
>
> Regards,
> Brett
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