Help! Email Server Problem - Acela Server

Triton · October 16th, 2003, 9:15 AM

Yesterday I started having problem uploading email. Today I can't even receive any email as they all bounced back to the sender

:frust: .. I can;t even send it back to myself without bouncing...
Anybody can help me out?? I can't live without my EMAIL!!

my domain is terrinet.com

**patrickb** · October 16th, 2003, 10:54 AM

Please submit a ticket to support about this problem. Use an account outside of your domain to make sure you get the correspondence...

Triton · October 16th, 2003, 12:09 PM

Already submitted a ticket yesterday and still awaiting resolution of problem. My Ticket ID: VFM-61991.
Was told to telnet to my mail server to check for certain setting, which I did. I have replied to that but have yet to get a reply from Support...It is sad that on many occasions i have to sound-off on the Forum to get things resolved.

**Kayla** · October 16th, 2003, 1:23 PM

We would rather you not feel that way.. support should be able to handle all issues you send to them.
No one here in the forum can really help you with the type of email problem you are having.

October 16th, 2003, 10:54 AM	#2 (permalink)
patrickb the one who was Super #1 Joined in Jul 2003 Lives in Memphis 1,967 posts Gave thanks: 0 Thanked 3 times	Please submit a ticket to support about this problem. Use an account outside of your domain to make sure you get the correspondence... __________________ Patrick Warnings: The program(s) might crash unexpectedly or behave otherwise strangely. (But of course, so do many commercial programs on Windows.) --www.gimp.org

October 16th, 2003, 1:23 PM	#4 (permalink)
Kayla Marketing Maven Surpass Staff Joined in May 2003 Lives in Chicago 24,754 posts Gave thanks: 946 Thanked 807 times	We would rather you not feel that way.. support should be able to handle all issues you send to them. No one here in the forum can really help you with the type of email problem you are having. __________________ Follow Surpass on Twitter and Facebook And there's my own Twitter and LinkedIn

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October 16th, 2003, 9:15 AM	#1 (permalink)
Triton Registered User Fresh Surpasser Joined in May 2003 4 posts Gave thanks: 0 Thanked 0 times	Yesterday I started having problem uploading email. Today I can't even receive any email as they all bounced back to the sender :frust: .. I can;t even send it back to myself without bouncing... Anybody can help me out?? I can't live without my EMAIL!! my domain is terrinet.com

October 16th, 2003, 12:09 PM	#3 (permalink)
Triton Registered User Fresh Surpasser Joined in May 2003 4 posts Gave thanks: 0 Thanked 0 times	Already submitted a ticket yesterday and still awaiting resolution of problem. My Ticket ID: VFM-61991. Was told to telnet to my mail server to check for certain setting, which I did. I have replied to that but have yet to get a reply from Support...It is sad that on many occasions i have to sound-off on the Forum to get things resolved.

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