Email not sending/recieving....

Steve_UK · July 28th, 2005, 2:53 PM

Sorry about this I know it’s been asked loads of times but I can’t find the answer to my problem. I am a total novice in this area tho`

I have the domain wiggers.co.uk that used to be hosted with a company in the UK. I have set the DNS to:

ns856.dizinc.com 8.10.120.86
ns857.dizinc.com 8.10.120.87

This has worked without any problem

I have set up Outlook to mail.wiggers.co.uk and placed my ISP assigned email in it, together with the username/password given to me by surpass.

I can ‘test account setting’ in outlook & receive the test message that is automatically generated but that is all. I cannot send/receive any mail using *

wiggers.co.uk domain. I do not get any error messages or mails that bounce back so I only assume I’ve set it up wrong & my usual 30/40 mails I get per day are whizzing around the world lost!

Any help appreciated

Thanks Steve

Oh, one more thing I have set up in my cpanal in my ‘domain forward maintenance’ to that of my ISP mail address, dunno if its important -)

Steve_UK · July 31st, 2005, 4:10 PM

errr ..hello

Steve_UK · August 3rd, 2005, 3:39 PM

Does anyone from surpasshosting read these forums?

**Kickersny.com** · August 3rd, 2005, 4:34 PM

Steve, please understand that these are user-to-user support forums. We don't get paid anything for helping people on here, and we are customers just like you.

Steve_UK · August 4th, 2005, 2:33 PM

Ah righto ...sorry -(

I was under the impression that if I required any technical help, my first port of call should be via these forums, wrongly assuming that surpass would answer, not kind people giving up their time & helping out -)

Time to look up their support email page

**Kickersny.com** · August 4th, 2005, 2:35 PM

http://desk.surpasshosting.com/

July 28th, 2005, 2:53 PM	#1 (permalink)
Steve_UK Registered User Fresh Surpasser Joined in Jul 2005 4 posts Gave thanks: 0 Thanked 0 times	Email not sending/recieving.... Sorry about this I know it’s been asked loads of times but I can’t find the answer to my problem. I am a total novice in this area tho` I have the domain wiggers.co.uk that used to be hosted with a company in the UK. I have set the DNS to: ns856.dizinc.com 8.10.120.86 ns857.dizinc.com 8.10.120.87 This has worked without any problem I have set up Outlook to mail.wiggers.co.uk and placed my ISP assigned email in it, together with the username/password given to me by surpass. I can ‘test account setting’ in outlook & receive the test message that is automatically generated but that is all. I cannot send/receive any mail using *wiggers.co.uk domain. I do not get any error messages or mails that bounce back so I only assume I’ve set it up wrong & my usual 30/40 mails I get per day are whizzing around the world lost! Any help appreciated Thanks Steve Oh, one more thing I have set up in my cpanal in my ‘domain forward maintenance’ to that of my ISP mail address, dunno if its important -)

August 3rd, 2005, 4:34 PM	#4 (permalink)
Kickersny.com Surpass Fan Super #1 Joined in Aug 2004 Hosted on SH58 1,688 posts Gave thanks: 6 Thanked 7 times	Steve, please understand that these are user-to-user support forums. We don't get paid anything for helping people on here, and we are customers just like you. __________________ - Evan Charlton \| [site] \| Server - SH58

August 4th, 2005, 2:35 PM	#6 (permalink)
Kickersny.com Surpass Fan Super #1 Joined in Aug 2004 Hosted on SH58 1,688 posts Gave thanks: 6 Thanked 7 times	http://desk.surpasshosting.com/ __________________ - Evan Charlton \| [site] \| Server - SH58

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July 31st, 2005, 4:10 PM	#2 (permalink)
Steve_UK Registered User Fresh Surpasser Joined in Jul 2005 4 posts Gave thanks: 0 Thanked 0 times	errr ..hello

August 3rd, 2005, 3:39 PM	#3 (permalink)
Steve_UK Registered User Fresh Surpasser Joined in Jul 2005 4 posts Gave thanks: 0 Thanked 0 times	Does anyone from surpasshosting read these forums?

August 4th, 2005, 2:33 PM	#5 (permalink)
Steve_UK Registered User Fresh Surpasser Joined in Jul 2005 4 posts Gave thanks: 0 Thanked 0 times	Ah righto ...sorry -( I was under the impression that if I required any technical help, my first port of call should be via these forums, wrongly assuming that surpass would answer, not kind people giving up their time & helping out -) Time to look up their support email page

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