SMTP Server Error

dontstay · August 15th, 2005, 12:54 AM

I use Mozilla Thunderbird to receive messages for my email accounts on my domain, dont-stay.com. I use mail.dont-stay.com as the server. This allows me to download new messages, but when I try to SEND a message, I get the following error:

Quote:

Sending of message failed.

The message could not be send because connecting to SMTP server mail.dont-stay.com failed. The server may be unavailable or is refusing SMTP connections. Please verify that your SMTP server setting is correct and try again, or else contact your network administrator.

I tried changing the port from 25 to 26, but I get the same error message with both. I skimmed over a couple of threads in this support forum already, but no solutions that worked for them worked for me.

Please help.

I have it set up now to use my GMail options to send messages... but then they send from my GMail address and not from my dont-stay.com address and I don't want to do that..

**tch3** · August 15th, 2005, 2:50 PM

Perhaps your ISP blocks port 25? Try using your ISP's SMTP servers.

Clair

dontstay · August 15th, 2005, 3:11 PM

Thanks Clair,

I get internet from my landlord, so I don't actually pay for it, nor am I in control of anything that goes on as far as that. I can't just walk into her house and start playing around with her modem or call her internet company hehe.

As I said also, I tried 26 as well, and get the same error message with both. I just wondered if there was another workaround, and why am I able to receive mail but not send it?

**tch3** · August 15th, 2005, 3:16 PM

Well, the only things I can think of to try to get around it is to attempt using SSL, which uses port 465 instead of 25, or installing SMTP server software on your computer.

Many ISPs block users from using port 25 outside their own SMTP servers to keep them from spamming. If you know the names of the ISP's SMTP server, you may be able to send mail without any type of authentication.

Where I lived previously blocked port 25 and I was stuck using their SMTP servers, except when using SSL.

Clair

dontstay · August 15th, 2005, 3:36 PM

Thanks so much for your help thus far.

How would I go about setting it up using SSL? Just check the SSL radio button under authentication and changing the port to 465? Because just doing that doesn't work either haha.

EDIT: I stand corrected, the mail DOES send, but it gives me a message about certificates every time I send a message and I have to click through three screens before it actually sends.

**tch3** · August 15th, 2005, 3:43 PM

Yeah, I had the click through windows because of mismatched domains, too. I just dealt with it because I didn't want to use my ISP's SMTP servers. I don't know of any other ways around it. Perhaps someone else may have some input.

clair

dontstay · August 15th, 2005, 3:44 PM

That's what I thought, but at least it works now! Thanks so much for you help!

If anyone else has any input, please share!

August 15th, 2005, 3:36 PM	#5 (permalink)
dontstay Registered User Fresh Surpasser Joined in May 2005 27 posts Gave thanks: 0 Thanked 0 times	Thanks so much for your help thus far. How would I go about setting it up using SSL? Just check the SSL radio button under authentication and changing the port to 465? Because just doing that doesn't work either haha. EDIT: I stand corrected, the mail DOES send, but it gives me a message about certificates every time I send a message and I have to click through three screens before it actually sends. Last edited by dontstay; August 15th, 2005 at 3:37 PM..

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August 15th, 2005, 2:50 PM	#2 (permalink)
tch3 Destroyer of Evil Robots Excelling Contributor Joined in Oct 2003 Lives in Atlanta, GA 760 posts Gave thanks: 17 Thanked 9 times	Perhaps your ISP blocks port 25? Try using your ISP's SMTP servers. Clair

August 15th, 2005, 3:11 PM	#3 (permalink)
dontstay Registered User Fresh Surpasser Joined in May 2005 27 posts Gave thanks: 0 Thanked 0 times	Thanks Clair, I get internet from my landlord, so I don't actually pay for it, nor am I in control of anything that goes on as far as that. I can't just walk into her house and start playing around with her modem or call her internet company hehe. As I said also, I tried 26 as well, and get the same error message with both. I just wondered if there was another workaround, and why am I able to receive mail but not send it?

August 15th, 2005, 3:16 PM	#4 (permalink)
tch3 Destroyer of Evil Robots Excelling Contributor Joined in Oct 2003 Lives in Atlanta, GA 760 posts Gave thanks: 17 Thanked 9 times	Well, the only things I can think of to try to get around it is to attempt using SSL, which uses port 465 instead of 25, or installing SMTP server software on your computer. Many ISPs block users from using port 25 outside their own SMTP servers to keep them from spamming. If you know the names of the ISP's SMTP server, you may be able to send mail without any type of authentication. Where I lived previously blocked port 25 and I was stuck using their SMTP servers, except when using SSL. Clair

August 15th, 2005, 3:43 PM	#6 (permalink)
tch3 Destroyer of Evil Robots Excelling Contributor Joined in Oct 2003 Lives in Atlanta, GA 760 posts Gave thanks: 17 Thanked 9 times	Yeah, I had the click through windows because of mismatched domains, too. I just dealt with it because I didn't want to use my ISP's SMTP servers. I don't know of any other ways around it. Perhaps someone else may have some input. clair

August 15th, 2005, 3:44 PM	#7 (permalink)
dontstay Registered User Fresh Surpasser Joined in May 2005 27 posts Gave thanks: 0 Thanked 0 times	That's what I thought, but at least it works now! Thanks so much for you help! If anyone else has any input, please share!

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