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Old October 28th, 2003, 7:53 AM   #1 (permalink)
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i can send emails but i cannot recieve them and also my ftp does not work
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Old November 22nd, 2003, 7:04 PM   #2 (permalink)
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Please include your domain name here. I will see if I can access it from my end. I have a funny feeling this may be due to your ISP.
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Old November 23rd, 2003, 5:30 AM   #3 (permalink)
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my domain is mind-warp.co.uk i apologize for not putting it in the prior post.
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Old November 23rd, 2003, 11:40 AM   #4 (permalink)
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Now that's weird. I can see DNS entries for your site, but I can't ping any of your subdomains at all. You may need to email supportsurpasshosting about this pronto. They are the ones that should be able to resolve this issue.
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Old November 23rd, 2003, 3:09 PM   #5 (permalink)
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ok thanks but it is my dad who had signed up for this for me so does he have to send the email or can i send from my address.
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Old November 24th, 2003, 12:58 AM   #6 (permalink)
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You can send the email from any address. You just need the proper account information before you submit.
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Old November 24th, 2003, 11:06 AM   #7 (permalink)
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thank you i got my dad to send an email.

i am sure i will post back here soon
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Old November 26th, 2003, 4:20 PM   #8 (permalink)
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hmm they said that they had no trouble connecting to my site via ftp or sending emails to my email address but i still cannot do this has any one got ne ideas

Is it something i am doing because i am not sure?

Please help
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Old November 27th, 2003, 12:47 AM   #9 (permalink)
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Well, I guess maybe when you are trying to receive emails, what messages does your email client give you? Have you tried accessing your email through the webmail scripts available? It could be a really simple login issue.

Same thing goes for the FTP. What if any error do you get when logging in?
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