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Old November 15th, 2005, 3:05 PM   #1 (permalink)
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email bouncing

Hi. My email from one Surpass hosted site (architectureburger.com) to another Surpass hosted site (haughtdog.com) is bouncing. I use the haughtdog email as my main email. I have not heard of anyone else having problesm sending to my haughtdog address. Any ideas on what is going on?

I posted this under "email - my computer" as I wasn't sure where this question goes.
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Old November 15th, 2005, 3:16 PM   #2 (permalink)
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Weird. Both the problem and the fact it fits in both categories on the forum. Maybe we only need this one. I duno. I'll kill the other one, and just use this one.

When you say it's bouncing, is it doing it and saying something along the lines of it not being a valid email address, or not being able to find it? Basically, what's the problem saying?
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Old November 15th, 2005, 3:23 PM   #3 (permalink)
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On the architectureburger.com end it is saying "retry timeout exceeded". Specifically it is when my friend emails me from jamesarchitectureburger.com to garretthaughtdog.com. He has reported no other problems with his address.
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Old November 15th, 2005, 4:06 PM   #4 (permalink)
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Weird. Is he sending with one of the webmail services or with a client like outlook, thunderbird, etc.
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Old November 15th, 2005, 4:18 PM   #5 (permalink)
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He said he is sending from Outlook Express. He adds that he has only had this problem when sending to garretthaughtdog.com.
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Old November 15th, 2005, 4:26 PM   #6 (permalink)
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Ok. Here is an update. He is using the main email account architearchitectureburger.com, but has the reply address set to james...
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Old November 15th, 2005, 4:27 PM   #7 (permalink)
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X-PopBeforeSMTPSenders: archite,jamesarchitectureburger.com
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Old November 15th, 2005, 4:48 PM   #8 (permalink)
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Tell him to try making a new email account and sending a message to you. This way, we know if it's just that one account that is having problems.
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Old November 15th, 2005, 4:51 PM   #9 (permalink)
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Ok. it won't be until after 7pm tonight PST. I will post then. Thanks.
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