How many connections per hour?

BradH · February 15th, 2006, 5:15 AM

Could someone please tell me how many times per hour a customer can attempt an email account connection. They claim they currently have Outlook setup to check every 5mins and they are now getting the following error:

"There was a problem logging onto your mail server. Your password was rejected. Server Response: You have exceeded the number of connections you are permitted to make per hour. Please wait a couple of minutes and try again. Port 110: Secure SSL. No server error."

Thanks for any feedback.

Brad

Z`ohki · February 15th, 2006, 9:21 AM

http://surmunity.com/showthread.php?t=17241
http://surmunity.com/showthread.php?t=16916
http://surmunity.com/showthread.php?t=16915
http://surmunity.com/showthread.php?t=15391

Those topics already include some answers I hope.

BradH · February 15th, 2006, 5:27 PM

I should have searched before asking =(

Thanks for the feedback. I can understand the need for a limit but when it's inclusive of the whole domain I thinks it's a little unfair. We have unlimited email accounts but this rule really hampers the use of more than a few accounts for a business =(

Brad

**Kayla** · February 15th, 2006, 5:33 PM

I checked the server earlier, it's currently on unlimited settings. You're still having the problem?

BradH · February 15th, 2006, 5:42 PM

Kayla I've just updated by signature to include the domains and server currently affected.

Pass7

I understand the need for limits believe me. I just thought it would apply per account not domain?

Cheers,

Brad

**Kayla** · February 15th, 2006, 5:44 PM

Oh Pass7, I was checking Pilot earlier.

I will check the server, see the current activity and if I can bump up the hourly limit, I will.

Usually Reseller servers are more active.. so we can't have them set to unlimited...

BradH · February 15th, 2006, 6:05 PM

Thanks for looking Kayla.

Brad

February 15th, 2006, 5:15 AM	#1 (permalink)
BradH Registered User Seasoned Poster Joined in Jun 2004 Lives in Sydney, Australia Hosted on Pass7 78 posts Gave thanks: 0 Thanked 0 times	How many connections per hour? Could someone please tell me how many times per hour a customer can attempt an email account connection. They claim they currently have Outlook setup to check every 5mins and they are now getting the following error: "There was a problem logging onto your mail server. Your password was rejected. Server Response: You have exceeded the number of connections you are permitted to make per hour. Please wait a couple of minutes and try again. Port 110: Secure SSL. No server error." Thanks for any feedback. Brad __________________ Server: Pass7 (72.29.75.199 www.emuchrist.org, www.dianecartwright.com, www.harmoniseit.com, www.yvonneharman.com

February 15th, 2006, 5:27 PM	#3 (permalink)
BradH Registered User Seasoned Poster Joined in Jun 2004 Lives in Sydney, Australia Hosted on Pass7 78 posts Gave thanks: 0 Thanked 0 times	I should have searched before asking =( Thanks for the feedback. I can understand the need for a limit but when it's inclusive of the whole domain I thinks it's a little unfair. We have unlimited email accounts but this rule really hampers the use of more than a few accounts for a business =( Brad __________________ Server: Pass7 (72.29.75.199 www.emuchrist.org, www.dianecartwright.com, www.harmoniseit.com, www.yvonneharman.com

February 15th, 2006, 5:33 PM	#4 (permalink)
Kayla Marketing Maven Surpass Staff Joined in May 2003 Lives in Orlando 24,748 posts Gave thanks: 946 Thanked 806 times	I checked the server earlier, it's currently on unlimited settings. You're still having the problem? __________________ Follow Surpass on Twitter and Facebook Check out the Surpass Blog

February 15th, 2006, 5:42 PM	#5 (permalink)
BradH Registered User Seasoned Poster Joined in Jun 2004 Lives in Sydney, Australia Hosted on Pass7 78 posts Gave thanks: 0 Thanked 0 times	Kayla I've just updated by signature to include the domains and server currently affected. Pass7 I understand the need for limits believe me. I just thought it would apply per account not domain? Cheers, Brad __________________ Server: Pass7 (72.29.75.199 www.emuchrist.org, www.dianecartwright.com, www.harmoniseit.com, www.yvonneharman.com

February 15th, 2006, 5:44 PM	#6 (permalink)
Kayla Marketing Maven Surpass Staff Joined in May 2003 Lives in Orlando 24,748 posts Gave thanks: 946 Thanked 806 times	Oh Pass7, I was checking Pilot earlier. I will check the server, see the current activity and if I can bump up the hourly limit, I will. Usually Reseller servers are more active.. so we can't have them set to unlimited... __________________ Follow Surpass on Twitter and Facebook Check out the Surpass Blog

February 15th, 2006, 9:21 AM	#2 (permalink)
Z`ohki Registered User Comfy Contributor Joined in Aug 2005 Lives in Netherlands Hosted on Pass48 124 posts Gave thanks: 0 Thanked 0 times	http://surmunity.com/showthread.php?t=17241 http://surmunity.com/showthread.php?t=16916 http://surmunity.com/showthread.php?t=16915 http://surmunity.com/showthread.php?t=15391 Those topics already include some answers I hope.

February 15th, 2006, 6:05 PM	#7 (permalink)
BradH Registered User Seasoned Poster Joined in Jun 2004 Lives in Sydney, Australia Hosted on Pass7 78 posts Gave thanks: 0 Thanked 0 times	Thanks for looking Kayla. Brad __________________ Server: Pass7 (72.29.75.199 www.emuchrist.org, www.dianecartwright.com, www.harmoniseit.com, www.yvonneharman.com

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